Go To A Mailbox
152 â—† Chapter 2: Features UX Mail Manual
Related Features
Automated Attendant (page 68)
The Automated Attendant can automatically answer incoming calls, play an announcement, and provide
dialing options to callers.
Dial Action Table (page 116)
The GOTO action is a Dial Action Table option.
Instruction Menu (page 162)
Be sure the Instruction Menu for the active Call Routing Mailbox describes how to use the GOTO action.
Programming
Step 1 Assign a GOTO action to the active Dial Action Table.
1.1 CUSTOMIZE: DIAL ACTION TABLES: GOTO ACTION – GO TO MAILBOX (PAGE 336).
1.1.1 To go to a Routing Mailbox, enter the mailbox number in the corresponding Number
option.
- For example, to have key 8 route to Announcement Mailbox 800, enter GOTO in the
Action option and 800 in the Number option.
1.1.2 To allow Automated Attendant callers to select a Routing Mailbox, enter XXX in the
corresponding Number option. The key you choose must represent the first digit in the
mailbox numbers.
- For example, to allow callers to dial 800-899 for Routing Mailboxes 800-899, for
key 8 enter GOTO in the Action field and XXX in the Number field.
✔ By default, there are no GOTO actions assigned.
Operation
Compatibility Guidelines:
â– When using the UX Mail Administrator to enter dial strings, take care not to enter illegal characters
(such as dashes). Enter only those characters allowed by the option you are programming.
Using the Automated Attendant GOTO Action
For the outside caller:
1.
After Automated Attendant answers, the voice prompts will instruct you on which digits to dial.
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