Greeting
154 â—† Chapter 2: Features UX Mail Manual
Programming
Step 1 Set the maximum length of Subscriber and Guest Mailbox greetings.
1.1 CUSTOMIZE: SYSTEM OPTIONS: [TIMERS] SUBSCRIBER MESSAGE LENGTH (PAGE 472).
- Set the maximum length (1-9999 seconds) of recorded messages for:
- Subscriber or Guest Mailbox users dialing
RS to record and send a message.
-
Extension users leaving a message in a Subscriber, Guest, or Message Center Mailbox.
- Outside callers transferred by an extension user to a Subscriber, Guest or Message
Center Mailbox.
- Outside Automated Attendant callers accessing a mailbox via a LOGON command.
- Subscriber and Guest Mailbox Greetings.
- Call Routing Mailbox Welcome Messages and Instruction Menus.
- Announcement Mailbox messages.
- Interactive Prompts (prompts recorded for an Interactive Mailbox).
✔ By default, Subscriber and Guest Mailbox greetings are 120 seconds long maximum.
Step 2 To enable Remote Greeting, program a LOGON action in the active Dial Action Table.
2.1 CUSTOMIZE: DIAL ACTION TABLES: LOGON ACTION – LOG ONTO VOICE MAIL (PAGE 339).
- To have the LOGON Action log directly into a mailbox, the Number option should be the
mailbox number.
- To have the LOGON Action log into a range of mailboxes within the digit’s range (e.g.,
300-399 for the digit 3), the Number option should be XXX. After dialing 3, the caller dials
the 3-digit mailbox number.
- To have the LOGON Action log into any mailbox, the Number option should be None.
-See
AUTOMATED ATTENDANT (PAGE 68) for more on how to set up voice mail to answer outside
calls.
✔ By default, key # Action = LOGON and Number = None.
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