NEC UX5000 - Page 209

Message Center Mailbox
UX Mail Manual Chapter 2: Features ◆ 191
2
Next Call Routing Mailbox (page 247)
The Next Call Routing Mailbox provides additional dialing options to callers that leave a message in a
Message Center Mailbox.
Tenant Service (page 287)
Tenant Groups may limit access to a Message Center Mailbox.
Welcome Message (page 308)
You can record a Welcome Message for a Message Center Mailbox. Callers leaving a message in the
mailbox hear the Welcome Message prior to the recording beep.
Programming
Step 1 Set up a Message Center Mailbox.
1.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: MESSAGE CENTER: [GENERAL] TYPE (PAGE 389).
- Select Message Center.
✔ By default, Message Center Mailboxes are 819-822 and 839-842
Step 2 Optionally assign a department name to a Message Center Mailbox.
2.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: MESSAGE CENTER: [GENERAL] DEPARTMENT (PAGE 390).
- This information appears on the Distribution List (page 495) and Mailbox Options
(page 497) reports.
✔ By default, there are no department names assigned.
Step 3 Set the maximum length of recorded messages left in the Message Center Mailbox.
3.1 CUSTOMIZE: SYSTEM OPTIONS: [TIMERS] SUBSCRIBER MESSAGE LENGTH (PAGE 472).
- Set the maximum length (1-9999 seconds) of recorded messages for:
- Subscriber or Guest Mailbox users dialing
RS to record and send a message.
-
Extension users leaving a message in a Subscriber, Guest, or Message Center Mailbox.
- Outside callers transferred by an extension user to a Subscriber, Guest or Message
Center Mailbox.
- Outside Automated Attendant callers accessing a mailbox via a LOGON command.
- Subscriber and Guest Mailbox Greetings.
- Call Routing Mailbox Welcome Messages and Instruction Menus.
- Announcement Mailbox messages.
- Interactive Prompts (prompts recorded for an Interactive Mailbox).
✔ By default, these types of messages are 120 seconds long maximum.
Step 4 Set the maximum length of recorded Quick Messages left in the Message Center Mailbox.
4.1 CUSTOMIZE: SYSTEM OPTIONS: [TIMERS] NONSUBSCRIBER MESSAGE LENGTH (PAGE 473).
THIS OPTION SETS THE MAXIMUM LENGTH (1-9999 SECONDS) OF RECORDED MESSAGES FOR:
- Automated Attendant callers leaving a message or Quick Message in Guest, Message Cen-
ter, and Subscriber Mailboxes.
- Outside callers transferred by an extension user to a Message Center Mailbox.
✔ By default, these types of messages are 120 seconds long maximum.
Step 5 Optionally review the following reports.
- Reports: MAILBOX OPTIONS REPORT (PAGE 497)
- Reports: MAILBOX DIRECTORY REPORT (PAGE 499)
- Reports: MAILBOX NUMERIC LIST REPORT (PAGE 500)
- Reports: MAILBOX ACCESS COUNT REPORT (PAGE 501)
- Reports: MAILBOX CALL FLAGS REPORT (PAGE 503)
- Reports: MESSAGE USAGE REPORT (PAGE 511)