Message Notification
206 ◆ Chapter 2: Features UX Mail Manual
Programming
Step 1 Determine which ports voice mail can use for Message Notification callouts.
1.1 CUSTOMIZE: PORT OPTIONS: ALLOW NOTIFICATION CALLOUTS (PAGE 456).
- Be sure to have at least one port enabled for Message Notification callouts.
✔
By default, callouts are disabled for ports 1-3 and enabled for port 4.
Step 2 Set up the prefix digits for Message Notification callouts.
2.1 CUSTOMIZE: TENANT OPTIONS: [ACCESS DIGITS] BEFORE LOCAL CALLOUT (PAGE 480).
- This is the dial prefix voice mail uses for local Message Notification callouts. Local call-
outs are numbers from 5-8 digits long, as well as the following toll free numbers:
- 1-800-XXX-XXXX
- 1-877-XXX-XXXX
- 1-888-XXX-XXXX
- A typical entry is 9P, where:
-
9 is the trunk access code.
-
P is a pause.
✔ By default, this option is 9P.
2.2 CUSTOMIZE: TENANT OPTIONS: [ACCESS DIGITS] BEFORE LONG DISTANCE CALLOUT (PAGE 481).
- This is the dial prefix voice mail uses for long distance Message Notification callouts.
Long distance numbers are longer than 8 digits.
✔ By default, this option is 9P (none).
Step 3 Set up unique options that apply to pager Message Notification callouts only.
3.1 CUSTOMIZE: TENANT OPTIONS: [GENERAL] DIGITAL PAGER CALLBACK NUMBER (PAGE 479).
FOR DIGITAL PAGERS ONLY
- Use this option to set the Digital Pager Callback Number portion of the Message Notifica-
tion callout number for a digital pager. This is the portion of the callout number that is
appended to the pager service number. It appears on the pager display.
✔ By default, this option is N (None). Normally, this option should be X*M#, where:
- X the number of the extension that generated the notification.
- * is a visual delimiter (to make the pager display easier to read).
- M is the number of new messages in the extension’s mailbox.
- # is the digit normally used by the pager service for positive disconnect
3.2 CUSTOMIZE: TENANT OPTIONS: [GENERAL] DELAY IN DIALING PAGER CALLBACK NUMBER (PAGE 479).
FOR DIGITAL PAGERS ONLY
- Use this option to set the delay that occurs just before voice mail dials the Digital Pager
Callback Number portion of the Message Notification callout number for a digital pager.
Set this delay so the pager service has enough time to connect to the digital pager for send-
ing the callback number.
- Your pager service may be able to help you determine the best value for this option (0-99
seconds).
✔ By default, this option is 13 seconds.
Compatibility Guidelines:
■ When using the UX Mail Administrator to enter dial strings, take care not to enter illegal characters
(such as dashes). Enter only those characters allowed by the option you are programming.
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