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Mailbox Options: Subscriber: [General]
422 â—† Chapter 3: Programming UX Mail Manual
Option 2 (Enables Actions 0-9, #, *, and Timeout)
This option turns the Subscriber Mailbox into a type of Call Routing Mailbox by providing the caller with
all
the key actions from the Dial Action Table associated with the Next Call Routing Mailbox.
By default, record-
ing is disabled when this option is enabled.
The mailbox user should record a greeting that defines these
options (similar to a Call Routing Mailbox Instruction Menu). Callers to the Subscriber Mailbox hear the mail-
box greeting and can dial any key action from the Next Call Routing Mailbox’s Dial Action Table. Waiting
without dialing will execute the Dial Action Table’s Timeout action.
The caller will not be able to leave a mes-
sage.
Consider the following application that enables callers to leave a message and provides additional dialing
capabilities. See
NEXT CALL ROUTING MAILBOX (PAGE 247)
for more on this application.
â– For Next Call Routing Mailbox, choose a unique mailbox not associated with the Automated Attendant
(e.g., 821 instead of 811).
â– For the Call Routing Mailbox selected above, choose a Dial Action Table not associated with the Auto-
mated Attendant (e.g., 10 instead of 1).
â– For key 1 in the unique Dial Action Table, make Action = REC2 and Number = C.
â– Record a greeting for the Subscriber Mailbox such as: Dial 1 to leave a message, or dial the extension
number you wish to reach. For the operator, just stay on the line.
The table below shows the function of each key a caller can dial after calling the Subscriber Mailbox.
By default, enabling Option 2 disables the ability of a caller to leave a
message in the called Subscriber Mailbox. See below for more.
If the Subscriber Mailbox does not have a Personal Greeting recorded, Option
2 functions identically to Option 1. Refer to that table for the specifics.
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