Announcement Mailbox
UX Mail Manual Chapter 2: Features ◆ 49
2
Programming
Step 1 Set up the Announcement Mailbox.
1.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: ANNOUNCEMENT: TYPE (PAGE 353).
- Select Announcement.
✔ By default, 800-809 are the Announcement Mailboxes.
Step 2 To record the Announcement Message:
2.1 SEE OPERATION BELOW.
✔ By default, a message is not recorded.
Step 3 To have voice mail hang up after playing the Announcement Mailbox message (without
providing additional dialing options):
3.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: ANNOUNCEMENT: HANG UP AFTER (PAGE 355).
- Check the box (i.e., enable the option).
- After the announcement plays (and repeats if programmed), voice mail says “Goodbye”
and hangs up.
✔ By default, this option is disabled (No).
Step 4 To provide Announcement Mailbox callers with more dialing options (instead of hanging up):
4.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: ANNOUNCEMENT: HANG UP AFTER (PAGE 355).
- Uncheck the box (i.e., disable the option).
- Review this option for more interactions.
✔ By default, this option is disabled (No).
4.2 CUSTOMIZE: MAILBOX OPTIONS EDIT: ANNOUNCEMENT: NEXT CALL ROUTING MAILBOX (PAGE 354).
- To have the Announcement Mailbox caller route back to the Call Routing Mailbox that ini-
tially answered the call, enter
N (none) for this option.
- To provide the Announcement Mailbox caller with the dialing options provided by the Dial
Action Table associated with the Next Call Routing Mailbox, enter a valid Call Routing
Mailbox for this option.
✔ By default, the entry is
N (none).
4.3 NEXT CALL ROUTING MAILBOX (PAGE 247)
- Review this option to set up additional dialing options for Announcement Mailbox callers.
Step 5 To have the Announcement Mailbox message repeat while the caller listens:
5.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: ANNOUNCEMENT: REPEAT COUNT (PAGE 355).
- Enter the number to times the Announcement Mailbox message will repeat.
✔ By default, the count is 0 (no repeats).
Step 6 Set the maximum length of Announcement Mailbox messages.
6.1 CUSTOMIZE: SYSTEM OPTIONS: [TIMERS] SUBSCRIBER MESSAGE LENGTH (PAGE 472).
- Set the maximum length (1-9999 seconds) of recorded messages for:
- Subscriber or Guest Mailbox users dialing RS to record and send a message.
-
Extension users leaving a message in a Subscriber, Guest, or Message Center Mailbox.
- Outside callers transferred by an extension user to a Subscriber, Guest or Message
Center Mailbox.
- Outside Automated Attendant callers accessing a mailbox via a LOGON command.
- Subscriber and Guest Mailbox Greetings.
- Call Routing Mailbox Welcome Messages and Instruction Menus.
- Announcement Mailbox messages.