Answering Table
UX Mail Manual Chapter 2: Features ◆ 55
2
Related Features
Automated Attendant (page 68)
The Answering Table determines how the Automated Attendant answers calls.
Call Routing Mailbox (page 88)
The Call Routing Mailbox provides the dialing instructions (Dial Action Table) and announcements to
Automated Attendant Callers.
Dial Action Table (page 116)
The Dial Action Table defines the dialing options for the Call Routing Mailbox chosen by the Answering
Table, which in turn provides those options to Automated Attendant callers.
Trunk Mailbox (page 296)
A Trunk Mailbox allows a specific trunk to have its own Answering Table, permitting the Automated
Attendant to provide unique announcements and dialing options for each trunk.
Programming
Step 1 Assign Answering Tables to voice mail ports.
1.1 CUSTOMIZE: PORT OPTIONS: ANSWERING TABLE (PAGE 455).
- Assign an Answering Table to each voice mail port.
✔ By default, all voice mail ports are assigned to Answering Table 1.
Step 2 Customize the Schedules for each Answering Table.
2.1 CUSTOMIZE: ANSWERING TABLES (PAGE 322).
- If required, change the Schedule configuration to accommodate different days of the week
and times of the day,
✔ By default, Answering Table 1 has the following Schedules:
Schedule 1: Starts Monday-Friday at 8:00 AM.
Schedule 2: Starts Monday-Friday at 12:00 noon.
Schedule 3: Starts Monday-Thursday at 5:00 PM.
Schedule 4: Starts Friday at 5:00 PM.
Step 3 Optionally check the following report:
- Reports: ANSWERING TABLES REPORT (PAGE 488).
Operation
N/A
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