NEC UX5000 User Manual

Bilingual Voice Prompts
74 ◆ Chapter 2: Features UX Mail Manual
✔ By default, Guest Mailboxes uses English mnemonic.
2.2 MESSAGE CENTER MAILBOX: CUSTOMIZE: MAILBOX OPTIONS EDIT: MESSAGE CENTER: [GENERAL] BILINGUAL
MODE (PAGE 394).
- Select the language the caller hears when they log onto the Message Center Mailbox.
- The setting for this option overrides the default system language selection.
✔ By default, Message Center Mailboxes uses English mnemonic.
2.3 NETWORK MAILBOX: CUSTOMIZE: MAILBOX OPTIONS EDIT: NETWORK: [GENERAL] BILINGUAL MODE
(PAGE 411).
- Select the language the user hears when they directly log onto the mailbox.
- The setting for this option overrides the default system language selection.
✔ By default, Network Mailboxes use English mnemonic.
2.4 SUBSCRIBER MAILBOX: CUSTOMIZE: MAILBOX OPTIONS EDIT: SUBSCRIBER: [GENERAL] BILINGUAL MODE
(PAGE 424).
- Select the language the subscriber hears when they directly log onto their mailbox (e.g.,
when a subscriber presses their Voice Mail/MW key).
- The setting for this option overrides the default system language selection.
✔ By default, Subscriber Mailboxes use English mnemonic.
Step 3 To change the language for all calls the Automated Attendant answers on a specific trunk:
3.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: TRUNK: BILINGUAL MODE (PAGE 452).
- Select the language Automated Attendant callers should hear for all calls answered on the
trunk associated with the Trunk Mailbox.
- The setting for this option overrides the default system language selection.
✔ By default, all Trunk Mailboxes use English mnemonic.
Step 4 To allow outside callers to switch languages for their call:
4.1 CUSTOMIZE: DIAL ACTION TABLES: LANG1 ACTION – SWITCH TO LANGUAGE 1 (PAGE 339).
CUSTOMIZE: DIAL ACTION TABLES: LANG2 ACTION – SWITCH TO LANGUAGE 2 (PAGE 339).
- For the active Dial Action Tables, set up LANG1 and/or LANG2 actions to allow callers to
switch to their preferred language.
- The setting for this option overrides the default system language selection.
- Consider providing instructions on how to access these options in the Welcome Message
for the Call Routing Mailbox associated with the LANG1 and/or LANG2 actions. You may
also want to record the Instruction Menus in the appropriate language.
✔ By default, Dial Action Tables do not have LANG1 or LANG2 actions.
Step 5 To change the system voice prompt language:
5.1 CUSTOMIZE: SYSTEM OPTIONS: [GENERAL 1] DEFAULT BILINGUAL MODE (PAGE 460).
- This option changes the language of the system voice prompts.
✔ By default, the system voice prompt language is English mnemonic.
Operation
None

NEC UX5000 Specifications

General

Brand	NEC
Model	UX5000
Category	Telephone
Language	English