Ricoh B234 - Page 1328

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TROUBLESHOOTING GUIDE CHART (Continued)
SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION
Machine will not start, READY
LED is ON
Check Power Supply Board LED, if not
lit, board is bad
Check Main Control Board LED’s, if a
minimum of two of the three are not lit,
board is bad
Door is not closed or properly making
the interlock
Inspect cable connections, replace
board as needed
Inspect cable connections, replace
board as needed
Inspect and correct
Paper Jam LED is lit, customer /
operator has been unable to
locate the jam
Paper Jam, not able to find any
large sheets, removed sheets
are torn
A small piece of chad or torn paper is
blocking a sensor and/or the paper
path
Suspect a small piece of paper is
hidden somewhere in the paper path
Separate the StreamPunch from the
Printer and the Finisher, clean out
the entire paper path
Run a heavy cover stock through the
system by hand. This process may
drive any small torn pieces out of the
paper path
Punch does not cycle Punch Clutch
Main Control Board
AC Punch Motor
Adjust or replace
Adjust or replace
Adjust or replace
Paper Jam and/or Punch shaft
does not return to the “HOME”
position
Punch Brake is not performing
properly
Adjust or replace
Paper Jam and/or Punch
continues to cycle
Flag Sensor is broken or misaligned Adjust or replace
Paper will not enter the punch
area, runs through bypass only
Divert Solenoid malfunction Adjust or replace
Paper is punched in the middle
of the sheet
Back stop (back gauge) solenoid is
malfunctioning
Adjust or replace
Punch paper path is not
operable, system will only
bypass
Transport Motor not functioning
Main Control Board not functioning
properly
Stepper Motor #1 or #2 is not
functioning correctly
Stepper Motor #1 or #2 Driver Boards
are not functioning correctly
Adjust or replace
Check connections, replace
Adjust or replace
Check connections, replace
Punched holes are not centered Die Set positioning bracket is out of
adjustment
Inspect and adjust as required, see
adjustment procedure
Punched holes are not parallel to
the edge of the paper
Back Stop (Back Gauge) is not
functioning properly
Inspect and adjust as required, see
adjustment procedure