iPECS UCP - 2.37 Executive;Secretary Forward

iPECS UCP
Feature Description and Operation Manual Issue 1.3
109
2.37 Executive/Secretary Forward
Description
iPECS IP and LDP Phones can be assigned as Executive/Secretary pairs. By activating DND,
the Executive also activates Unconditional Call Forward to the Secretary, which will forward
Executive calls to the Secretary. With the “CO Call to Secretary” option enabled, all outside
calls to the Executive forward to the Secretary regardless of the Executive’s station status. In
addition, if the Secretary is in DND, Executive calls sent to the Secretary route back to the
Executive if the “Call Exec If Sec in DND” option is enabled.
Each Executive can be assigned a “Grade” (01, highest ~12, lowest). Executives with a
higher grade can call lower grade Executives overriding the Executive/Secretary forward. In
addition, Executives can be assigned to an Executive Group to allow all Executives in the
group to place calls to other Executives in the group overriding Executive/Secretary Forward.
With the “ICM Call to Secretary” option enabled, all intercom calls to the Executive, except for
calls from a higher or same grade executive, forward to the Secretary regardless of the
Executive’s station status.
Callers to an Executive in DND can leave a Message Wait indication. The message waiting
indication is given to the Executive or Secretary station based on the system database and
Executive’s User Programming options.
Operation
iPECS IP & LDP Phones
1. Press the [DND] button to toggle Executive/Secretary Forward.
To activate/deactivate Executive/Secretary Forward from the Executive
Conditions
1. Up to 100 Executive/Secretary pairs can be configured in the iPECS UCP.
2. An Executive may have multiple Secretaries and a Secretary may have multiple
Executives. Each forms a separate Executive/Secretary pair.
3. If the Secretary is busy when a call is received for the Executive in DND, the caller
will receive busy tone.
4. The Secretary may override the DND status of the Executive to Camp-On and
transfer calls to the Executive.
5. A chain can be constructed by assigning the Secretary of one pair as an Executive
of another. Although a chain may be constructed, a loop back is not allowed.
6. If an Executive has multiple Secretaries, calls will automatically route to the
Executive’s first idle Secretary.
7. The Executive may use Call Forward to send calls to stations other than the
Secretary.
8. Messages are left at the Executive or Secretary based on assignment of “Left