iPECS UCP
Feature Description and Operation Manual Issue 1.3
251
2.81 System Scenario Call Routing
Description
In addition to other routing, the system can be configured to route incoming calls based on
scenarios. Scenarios can activate automatically or a group of scenarios can be activated
manually by the Attendant. Scenarios include characteristics such as date and time, Line,
called and calling number, Tenancy group, etc. Scenario routing has priority over other
routing destinations. For example, if Line 1 is assigned to ring at station 100 but the Caller
Id and other characteristics match a scenario that routes to a System announcement, the call
routes to the announcement.
Up to 1009 Scenarios and 101 groups are available. Scenario characteristics include:
Caller ID
Called Number
Days and time (Start Day and End Day, weeks, start time and end time)
Destination (Type and Value)
Scenario Priority
Scenario State
Scenario Voice Mail box
Scenario COS (Class of Service)
Scenario DISA Service
Scenario Tenancy Group number
Scenario Zone
Scenario Start and End CO
Scenario Group: Attendant selects group when system mode is Scenario
Zone Holiday
Conditions
Operation
Attendant
1. Press [DND].
To activate a Scenario Group at the System Attendant
2. Dial or select item 5.
3. Dial the Scenario Group (1 ~ 101) number.
4. Press [HOLD/SAVE] button.
Programming
To Next Page
Loading...
