iPECS UCP - Message Storage

iPECS UCP
Feature Description and Operation Manual Issue 1.3
147
Operation
1. At any time after the “Number of Messages” prompt, dial the digit to play a
message. The system initiates the selection providing any needed prompts.
To access a Message Retrieval option
Conditions
1. You must begin dialing within the CCR Inter-digit timer in response to a system
prompt. If the timer expires, the system will disconnect the call and you will receive
error tone.
2. When the “call sender” option results in an external call, dialing restrictions will be
applied based on your Station COS (Class of Service).
3. If you remain off-hook after a call placed through the Voice Mail is complete, you
will be returned to the previous place in the Voice Mailbox. If you hang-up, the
integrate Voice Mail will recall you and, upon answer, will play the “Request
Mailbox Number” prompt.
4. If your Mailbox is configured with Auto Save New Message, after listening to the
message, the message is stored and you must be expressly delete the message.
To minimize the potential for large amounts of unwanted stored messages, Auto
Save New message can be disabled then the message is deleted if not expressly
saved.
Programming
SYSTEM DATA System Attributes Auto Save New Message, Station VM
Feature Usage
Related Features
 Message Retrieval
 Remote Message Retrieval
 Voice Mailbox Settings
 Class of Service
Hardware
2.46.3.11 Message Storage
Description
When you activate Call Forward to the integrated Voice Mail, calls are transferred to your
mailbox where the call is handled by the iPECS Voice Mail application. The caller connects to
your User Greeting followed by beep tone to notify the caller to leave a message.
The caller can record a message and hang-up or dial “*” for further options. At disconnect,
the VM application stores the message in your Voice Mailbox and activates the Message