iPECS UCP - Call Transfer, System Announcement

iPECS UCP
Feature Description and Operation Manual Issue 1.3
66
2.20.3 Call Transfer, System Announcement
Description
You can transfer outside calls to a System announcement allowing the system to play the
announcement and, if configured, the party can then dial digits to route the call further.
After transferring to a System announcement, the system establishes DISA (Direct Inward
System Access) service for the outside party.
Operation
iPECS IP & LDP Phones
1. Press the [TRANS/PGM]button.
To transfer an active call to a System announcement
2. Dial ‘55*’ and the System announcement (01-200).
3. Hang-up to complete the transfer.
SLT
1. Momentarily depress the hook-switch.
To transfer an active call to a System announcement
2. Dial ‘55*’ and the System announcement number.
3. Hang-up to complete the transfer.
Conditions
1. Only an outside call can be transferred to a System announcement.
Programming
Related Features
 DISA
 CCR
 External Auto Attendant/Voice Mail
 Integrated Voice Mail
Hardware
 iPECS IP or LDP Phone