iPECS UCP - 2.46.3.9 Message Retrieval

iPECS UCP
Feature Description and Operation Manual Issue 1.3
146
2.46.3.10 Message Retrieval Options
Description
You may dial the digit “9” to receive the “VM long Options” prompt while in the Voice Mailbox,
including during or after a voice message or system prompt except when an option has been
selected that requires user dialing. The later may occur when you select a Message Retrieval
Option 1/2 (Play New/Saved Message), 7 (Cancel or Forward message, for Remote Access
Only) or 8 (Mail Box settings). The “VM long Options” prompt is:
"To play new messages, press one, to play saved messages, press two, to set station
forwarding, press seven, to set greeting or password, press eight, to disconnect, press pound,
Press 0 for the operator, Press nine to hear this message again." Note the forwarding option
(7) is available only for remote access.
Based on the “Station VM Feature Usage” setting, the integrated Voice Mail will respond to
incoming digits as shown in the following table. When the “Station VM Feature Usage” is set
to OFF, digits 3 to 6 are not available to the user.
Station VM Feature Usage: OFF
Digit Function
1 Play New message
2 Play Saved message
7
Set Cancel/Fwd, available only for remote access
8 Mailbox Setting, "Mailbox Settings" prompt
9
VM Long options
# Drop, "Goodbye”
0 Attendant Call, Call to System Attendant.
Station VM Feature Usage: ON
Digit Function
1 Play New message
2 Play Saved message
3 Play urgent message
4
Send a message
5 Personal options
6
Administrator options (administrator only)
7 Set Cancel/Fwd, available only for remote access
8
Mailbox Setting, "Mailbox Settings" prompt
9 VM Long options
#
Drop, "Goodbye”
0 Attendant Call, Call to System Attendant.