iPECS UCP
Feature Description and Operation Manual Issue 1.3
198
2.71 Remote Control from Mobile Phone
Description
In addition to the call features available to your Mobile phone, you can control certain settings
through your Mobile phone. The Mobile has access to the Remote Control menu shown
below.
1: Activate Mobile extension
2: Deactivate Mobile extension
3: Unconditional Forward to VM group
4: Cancel Fwd to VM group
5: ACD Agent Off-Duty
6: ACD Agent On-Duty
7: Callback to Mobile extension
8: Turn On CCR Temporary Announcement – [8 + CCR table number]
9: Turn Off CCR Temporary Announcement – [9 + CCR table number]
A system announcement can be recorded and will play when you enter the Remote Mobile
Extension Code. The announcement can be used to list the Remote Control Menu.
Operation
Mobile Phone
1. Call your system DID number.
To use the Remote Control Menu
2. Upon answer, enter “580”, the Remote Mobile Extension Control code.
3. Dial the desired menu, dial tone is returned as confirmation.
Conditions
1. For proper operation, your phone must be allowed to Program the Mobile
Extension parameters, permitted Call Forward and access to the integrated Voice
Mail must be enabled, and an Authorization code assigned.
2. Selecting ACD Agent Off-Duty will place you Off-duty with Reason code 1.
3. If you select Call Back from the Remote Menu, the call will be disconnected after
the confirmation tone then the system calls your mobile extension.
Programming
SYSTEM ID &
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