iPECS UCP
Feature Description and Operation Manual Issue 1.3
131
2.46 Integrated Auto Attendant/Voice Mail
2.46.1 Integrated AA/VM Overview
Description
The integrated AA/VM application is provided through the Voice Store and Forward (VSF)
Gateway incorporated in the iPECS UCP Module. The iPECS UCP100 provides eight (8)
channels and basic voice storage memory of four (4) hours expandable with license to 14
hours. The UCP600 provides eight (8) channels with six (6)hours of basic storage
expandable to 16 hours. iPECS UVM modules may be included in the system and provide up
to 8 channels expandable with license to 16 channels and 50 hours of storage expandable
with license to 200 hours. The UVM is supported with all iPECS UCP systems.
The storage memory is employed to store user-recorded System announcements, Voice mail
greetings and messages, and various system prompts. The system prompts (time, date, etc.)
are employed by the Auto Attendant and Voice Mail applications as well as other system
features.
Operation
System
Conditions
Operation of the integrated AA/VM is automatic based on configuration.
Programming
Related Features
Station Groups
Automatic Call Distribution
Delayed Auto Attendant
Direct Inward System Access (DISA)
Direct Inward Dial (DID)
Remote Message Retrieval
Multiple Language Support
MOH (Music-On-Hold)
Integrated Auto Attendant
Integrated Voice Mail
Hardware
UCP VSF, AA/VM 16 hour with VM Memory Expansion License
UCP-UVM gateway
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