iPECS UCP - 2.82.4 Traffic Analysis, Line Reports

iPECS UCP
Feature Description and Operation Manual Issue 1.3
257
2.82.4 Traffic Analysis, Line Reports
Description
The CO Traffic Summary and Hourly reports provide statistics on a summary or hourly basis
for all Line Group activity. The following provides a sample report and description of the major
fields in the report.
Site Name : abc co
Report Type : CO Group Summary Report- Today Peak
Date : 09/08/02 08:34
====================================================================================
Peak Hour for All CO 11:00
Grp
Num
Anal Total Total Inc Out Grp % %
No COs Hour Usage Seize Seize Seize Ovl ACB FAO
1
16
10:00
9
6
4
2
0
0
0
20 1 10:00 1 1 0 1 0 0 0
Field Description
Grp No. Line Group number
Anal Hour
(Analysis hour) hour during the analysis period with peak usage.
Total Usage Total number of call attempts on Lines in the Group
Total Seize
Total number of times Lines in the group were used for any call
Inc Seize (Incoming Seizures) Total number of incoming calls answered for Lines in the
group.
Out Seize (Outgoing Seizures) Total number of outgoing calls attempted on Lines in the
group.
ACB (All COs Busy) Percentage of the time that all Lines in the group were
simultaneously busy.
FAO (Failed Attempts Outgoing) Percentage of outgoing calls offered to the Lines in
the group that were denied due to All Trunks Busy condition.
Operation
System Attendant
1. Press the [TRANS/PGM] button.
To print the CO Traffic Summary Report
2. Dial ‘0128’, the CO Traffic Summary report code.
3. Select Analysis Period (‘1’-‘5’).
4. Press the [HOLD/SAVE] button.
1. Press the [TRANS/PGM] button.
To print the CO Hourly Traffic Report
2. Dial ‘0129’, the CO Hourly Traffic report code.
3. Dial CO Group number.