iPECS UCP
Feature Description and Operation Manual Issue 1.3
368
5.24 Station Individual Call Routing (ICR)
Description
Station ICR is an extension of Call Forward that permits you to establish scenarios to route
your incoming calls. Each of the ten scenarios defines rules to route incoming calls based on
Time, Day of week, Date and Caller ID to your desired destination. Each scenario is assigned
a priority of 0 to 9. When you receive an incoming call, the System will search the ICR
scenarios, then route the call according to the destination in the highest priority-matching
scenario. If no matches are found, the routing assigned for the call is used.
Scenarios may be established from the Station Web portal, contact your Ericsson-LG
Enterprise representative for details or scenarios can be configured from an iPECS IP or LDP
Phone.
Operation
iPECS IP & LDP Phones
1. Press the [TRANS/PGM] button and dial “24”, the ICR menu.
To create a scenario
or Log in to the Station Web portal.
2. Select the desired Scenario (0 - 9).
3. Select the type of Caller ID (0 – 5):
Type 0 – Station CID
Type 1 - All Station
Type 2 – CO CID
Type 3 - All CO call
Type 4 - All call
Type 5 - N/A
4. Enter the Scenario Start and End Date (YYMMDD).
5. Select the Day-of-week using the Flex buttons:
Flex button 1 is Monday – Flex button 7 is Sunday
Flex button 8 is for holidays
6. Enter scenario Start and End time in 24-hour format (HHMM).
7. Select Type of destination (0 – 6):
Type 0 – Station
Type 1 - Hunt group
Type 2 - CO Line Number
Type 3 - CO Group number
Type 4 - CO Loop
Type 5 - CO Transit
Type 6 - N/A
8. Enter the specific Station, Hunt group, Line number, etc.
9. Select Scenario Priority (0 to 9).
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