iPECS UCP
Feature Description and Operation Manual Issue 1.3
69
2.22 Conference
2.22.1 Conference Group
Description
You can arrange stations and external contacts in groups so that you may create a
conference with all members of the group through a single call. Each conference group can
have up to 32members, including you, that can be a station or an external telephone number.
Conference groups are assigned in the iPECS User Portal (Station Web Admin) by assigning
members to a conference group.
Once the group is established, placing a call to the Conference Group initiates the
Conference Group call. The system calls each member and a System announcement, which
you pre-record, is played to members receiving the group call. Initiation of a Group call can
be password protected with a 5-digit password that you assign when the group is created.
There are two (2) types of Conference Groups, Station and System. The Station Conference
group is created by the station user. The user is assigned as the group supervisor, and is the
only member that can initiate a Conference group call. The System Conference Group is
created by an Attendant or system administrator and any member of the group can initiate
the Conference Group call. The member initiating the call becomes the supervisor for that
group call.
The supervisor can manage membership in the conference and can monitor the status of
each member, in/out of conference. The Supervisor can remove members from the
conference or add a non-member to the conference. An Absent Supervisor timer terminates
the conference if the supervisor is not in the conference for the timer interval. Setting the
interval to “0” disables this feature.
Once a group is created, the supervisor imitates the conference by calling the conference
group. The system then attempts to call each member of the group either simultaneously or
in turn using the Interval timer assigned for the group. Members that answer the call receive
the recorded voice announcement, if any, and can enter the conference, dial “1”, or reject the
conference, hang-up. The system will attempt to contact a busy or no-answer member based
on the assigned Retry Count. A call is consider no-answer using the No-answer timer set
when the group was created.
Operation
1. Access Station Program in the Web Admin.
To create a conference group from the iPECS User Portal
2. Select Conference Group button.
3. Create the Conference group entering:
− The name of group : up to 12 character,
− The password: Passwords must be 5-digits.
− Announcement number for the group: (pre-recording the announcement is
To Next Page
Loading...
