iPECS UCP - 8.3 SIP Virtual Mobile Extension

iPECS UCP
Feature Description and Operation Manual Issue 1.3
406
7. SLT (SINGLE LINE TELEPHONE)
7.1 Broker Call
Description
Broker Call allows a SLT user to engage in two (2) calls, alternating between the two parties,
so that the conversation with each party is private.
There are two types of Broker Call:
Transfer Broker call – the second call is originated by the SLT
Camped On Broker Call – the second call is camped on the SLT
Operation
SLT
1. Make or receive an intercom or external call.
To activate a Transfer Broker Call
2. Momentarily press the hook-switch, intercom dial tone received and active call is
placed in Exclusive hold state.
3. Place second call.
4. To alternate between calls momentarily press the hook-switch.
1. Make or receive an intercom or external call.
To activate a Camp-On Broker Call
2. Receive a Call Waiting/Camp-On tone.
3. Momentarily press the hook-switch, intercom dial tone received and the active call
is placed on Exclusive Hold.
4. Dial the Camp-On Answer feature code “*621”, camped on call is connected.
1. Momentarily press the hook-switch.
To alternate between the calls
2. Dial the Camp-On Answer feature code “*621”.
Conditions
1. After a hook-switch flash, if the call results in an error, busy, no answer or an
abnormal state, the SLT user may momentarily press hook-switch to retrieve the
held call.
2. During a Transfer Broker Call, if the SLT user goes on-hook, the Broker Call
parties are connected completing a Call Transfer.
3. During a Transfer Broker Call, if the active caller disconnects from the SLT user,
the SLT user receives error tone and may go on-hook, then the SLT user receives
recall and can retrieve the held call by going off-hook. If the held party is an