iPECS UCP - 6.8 Call Forward, Attendant

iPECS UCP
Feature Description and Operation Manual Issue 1.3
378
5.27 Voice Over
Description
Using an iPECS IP or LDP Phone while you are off-hook on a call (internal or outside), you
may receive a voice announcement through the handset receiver with the existing call. The
Off-Hook Voice Over (OHVO) is muted so as not to interfere with the existing conversation.
You may respond to the Voice Over calling party using Camp-On response or use Silent Text
Messaging to respond.
Operation
iPECS IP & LDP Phones
1. Dial “#” or press a pre-programmed {OHVO} button.
Placing a Voice Over (OHVO) while receiving busy
2. After splash tone, begin announcement.
1. Use Camp-On response procedure or Silent Text Messaging or One-Time DND.
Responding to a Voice Over announcement
SLT
1. Dial “#”.
Placing a Voice Over (OHVO) while receiving busy
2. After splash tone, begin announcement.
1. Use Camp-On response procedure.
Responding to a Voice Over announcement
Conditions
1. When you respond to a Voice Over via Camp-On, all conditions and options
available to Camp-On apply.
2. Voice Over may be used to notify you of a transferred call (Intercom or outside) by
announcing the call then releasing to complete the transfer.
3. When a call is transferred with Voice Over, you will receive muted ringing after the
transfer is complete.
4. The Pre-defined or Custom Text Display Message feature may be used in
response to a Voice Over announcement and the conditions associated with these
features apply.
5. Both the originating and receiving station must be programmed to allow OHVO
calls.
6. When Silent Text Messaging is used to respond to a Voice over call, the existing
call will not be disconnected.
7. If you are in conference, using the Speakerphone or Group Listen, Voice Over is
not available. Camp-On will be activated and a Camp-On tone sent to your phone.