iPECS UCP - In-Band (DTMF) AA;VM Signaling

iPECS UCP
Feature Description and Operation Manual Issue 1.3
112
Hardware
 External AA/VM system
2.38.2 In-band (DTMF) AA/VM Signaling
Description
The system may employ in-band signaling to communicate with an External AA/VM system.
When a call is routed to the AA/VM SLT port, the system will send DTMF signals informing
the AA/VM of the characteristics of the call. DTMF digit strings are assigned to various
functions allowing the AA/VM to respond appropriately to the call. These definitions are
entered in the Voice Mail Dialing Table.
Operation
System
Conditions
The system will interface with the External AA/VM based on database assignments.
1. Selection of SMDI or in-band signaling can be configured using Virtual Dip Switch
settings.
2. Only one AA/VM Group (Internal or External) can be defined in the system.
Multiple definitions will cause erroneous system operation.
Programming
STATION GROUP
DATA
Station Group Assignment, Station Group Attributes
TABLES DATA
Voice Mail Dialing Table
MAINTENANCE
TRACE
Virtual Dip Switch SMDI Setting
Related Features
 AA/VM Group
 SMDI (Simplified Message Desk Interface)
 Auto Call Recording
 Two-Way Record
 Integrated Auto Attendant/Voice Mail
Hardware
 External AA/VM system