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iPECS UCP - System Hold

iPECS UCP
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iPECS UCP
Feature Description and Operation Manual Issue 1.3
125
2.42.5 System Hold
Description
Outside Lines may be placed in a waiting state such that other stations in the system are able
to access the Line. Stations must have access to the Line in the system database to access
the held call.
If the call remains on hold at expiration of the System Hold Recall Timer, normal Hold Recall
will apply.
Operation
iPECS IP & LDP Phones
1. Press the [HOLD/SAVE] button.
To place a call on System Hold
1. Lift the handset or press the [SPEAKER] button.
To access a call from System Hold
2. Press the outside Line button.
Or,
1. Lift the handset or press the [SPEAKER] button.
2. Dial “8#”, the Held Call Access code.
3. Dial the line number.
SLT
1. Momentarily press the hook-switch.
To place a call on Exclusive Hold
2. Dial “560”, the System Hold feature code.
1. Lift the handset.
To access a call from System Hold
2. Dial “8#”, the Held Call Access code.
3. Dial the line number.
Conditions
1. When an outside Line is placed on System Hold, the button LED will flash at 30
ipm wink at the holding station and will flash at all other stations.
2. A call on System Hold can be retrieved from any station allowed access to the Line
in the system database using the Line button or the Held Call access code.
3. The LED of {LOOP} and {POOL} buttons will display the active outside Line status.
Programming
SYSTEM DATA System Attributes Hold Preference
System Attributes Attendant Recall Timer, I-Hold Recall
Timer, System Hold Recall Timer

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