iPECS UCP
Feature Description and Operation Manual Issue 1.3
68
2.21 Call Waiting/Camp-On
Description
Call Waiting is used to notify a busy station that a call is waiting to be answered. The busy
station is notified of the waiting call by a “Camp-On” tone. For users of an iPECS IP or LDP
Phone, the LED of the [HOLD/SAVE] button will flash.
After receiving a busy signal, the calling station camps on to the called station.
The called station can respond by:
answering the waiting call, which places the active call on hold first,
sending a silent text or voice message,
activating One-Time DND, or,
ignoring the Camp-On tone.
Operation
iPECS IP & LDP Phones
1. Press the “*” button, the called and calling stations receive Camp-On tone.
To activate a Camp-On while receiving Intercom busy tone
SLT
1. Press the “*” button, the called and calling stations receive Camp-On tone.
To activate a Camp-On while receiving Intercom busy tone
Conditions
1. The user may only Camp-On to a station in the busy mode. A user may not Camp-
Onto a station in DND, in a conference, receiving a Page, etc.
2. The Camp-On procedure is also employed by an Attendant or Secretary of an
Executive/Secretary pair to activate DND Override.
3. A Camp-On tone is sent each time the calling user presses the “*” button.
4. You can respond to a Camp-on by activating a Pre-defined or Custom Text
Message, or a System prompt can be configured to play to the calling Station.
Programming
Related Features
Pre-defined & Custom Text Display Messages
DND (Do Not Disturb)
Intercom Call (ICM Call)
Silent Text Message
Voice Over
Hardware
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