iPECS UCP
Feature Description and Operation Manual Issue 1.3
177
2.58 Multiple Language Support
Description
With the integrated Auto Attendant and Voice Mail, iPECS UCP can support six (6)
languages simultaneously. Prompts in the desired languages are loaded into the integrated
AA/VM memory along with the Language Selection prompts. To assure the proper language
is employed, the Language Selection prompts are played when an incoming call is assigned
to be answered by a DID, DISA, System Announcement or Station Hunt Group
announcement. The Language Selection prompts are played in multiple phrases, one in each
of the equipped languages, with a request for the caller to input a digit to select the
appropriate language. The system then employs the defined announcement (DID, DISA, etc.)
recorded for the selected language.
Operation
System
System automatically plays the Language Selection prompts and plays prompts in the
selected language.
1. Press the [TRANS/PGM] button.
To record a Multi-Language Selection prompt
2. Dial “06”, the System Announcement Record code.
3. Dial the sequence number of the Voice storage unit.
4. Dial the Multi-Language selection Announcement number, “201 & 202”.
5. Dial the Language number, only required with multi-language support. The current
announcement is played followed by the “Press # to record” prompt.
6. Dial “#”.
7. After the beep-tone, record your message.
8. Press the [HOLD/SAVE] button to stop recording and save the message.
Conditions
1. The Language Selection prompts must be recorded as announcement number
“201 & 202”.
2. Multi-language support is only available using the integrated Auto Attendant.
3. Separate announcements must be recorded by the Attendant for each language
supported.
4. The System announcements can be externally recorded and uploaded to the
system in a telephony quality (64 Kbps) wav file format.
Programming
To Next Page
Loading...
