iPECS UCP
Feature Description and Operation Manual Issue 1.3
127
2.43 Hot Desk
Description
The iPECS IP Phones can be assigned as Hot Desk phones allowing users (Agents) to login
with the iPECS. The Hot Desk will become active and will take on the attributes defined for
the Agent’s Station number. When the Agent logs off, the Hot Desk phone becomes inactive
and the Agent’s calls are forward to the user-entered destination. A different Agent may then
login through the inactive Hot Desk phone.
Operation
iPECS IP Phones
1. Press the [TRANS/PGM] button.
To login through an inactive Hot Desk
2. Dial “*0”.
3. Dial the Agent’s Station number and authorization code.
4. Press the [HOLD/SAVE] button, Agent is logged in.
1. Press the [TRANS/PGM] button.
To logout through the active Hot Desk
2. Dial “* *” or press the {AGENT LOGOUT} Flex button.
3. Use the [VOL UP]/[VOL DOWN] buttons to select the call forward destination for
Agent calls (speed dial, joined mobile phone, Internal or External VM group).
4. Press the [HOLD/SAVE] button.
1. Tag a NFC card to 9071 NFC module.
To login / logout on LIP-9071
2. NFC menu is displayed in 9071 display with NFC information.
3. NFC menu is chosen, NFC information is sent to system.
4. Hot desk feature is activated or deactivated.
Conditions
1. Only iPECS LIP phones can be configured for Hot Desk.
2. An active (logged in) Agent can login to another inactive Hot Desk. However, this
will log the Agent off the previously active Hot Desk.
3. A user may only logout from the Agent’s active Hot Desk phone. Attempting to
logout using a different Hot Desk phone will return error tone.
4. The Flex button map of the Hot Desk station is fixed and does not take on the
configuration associated with the Agent’s station.
5. When logged off, the Agent’s active database, including the following items, are
saved.
Station Number
Station Attributes
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