iPECS UCP
Feature Description and Operation Manual Issue 1.3
128
CO Routing, Ring Assignments, DID Routing, etc.
Voice Mail
Station Group Assignment
6. The number of Hot Desk phones and Hot Desk users is limited to the system
capacity. Each Hot Desk phone and Hot Desk user (Agent) requires a separate
station channel in the system.
7. To identify the station number, only Station Authorization codes may be used for
Hot Desk login.
8. An ACD Agent must use the Agent Login procedure as defined under the ACD
feature description.
9. An agent that takes no action for the Hot Desk Auto Logout time is logged out of
the Hot Desk and must login to use the Hot Desk.
Programming
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