iPECS UCP - 2.20 Call Transfer; 2.20.1 Call Transfer, Outside Line

iPECS UCP
Feature Description and Operation Manual Issue 1.3
63
2.20 Call Transfer
2.20.1 Call Transfer, Outside Line
Description
If allowed in the system database, you may transfer an outside call over an external line to
another destination, establishing an Unsupervised Conference between the two external
parties.
If the receiving party is called through an ISDN or VoIP path, the Transfer Hold Recall Timer
is initiated and, if it expires, Hold Recall is initiated.
Operation
iPECS IP & LDP Phones
1. Press the [TRANS/PGM]button.
To transfer an active call with Screened Call Transfer
2. Place the outside call to the destination in normal manner.
3. At answer, announce the call.
4. Hang-up to complete the transfer.
1. Press the [TRANS/PGM]button.
To transfer an active call with Unscreened Call Transfer
2. Place the outside call to the destination in normal manner.
3. Hang-up to complete the transfer.
SLT
1. Momentarily depress the hook-switch.
To transfer an active call with Screened Call Transfer
2. Place the outside call to the destination in normal manner.
3. At answer, announce the call.
4. Hang-up to complete the transfer.
1. Momentarily depress the hook-switch.
To transfer an active call with, Unscreened Call Transfer
2. Place the outside call to the destination in normal manner.
3. Hang-up to complete the transfer.
Conditions
1. For this feature, at least one of the two outside Lines (transferred or receiving)
must provide detection of disconnect supervision and lost loop condition.
2. Calls on digital or IP Lines provide “Answer Supervision”, thus the iPECS system
can provide Transfer Recall.