iPECS UCP
Feature Description and Operation Manual Issue 1.3
253
1. Press the [TRANS/PGM] button.
To print a traffic report
2. Dial the report code, “0121 & 0124” – “0129”.
0121 All Summary Traffic Reports
0124 Attendant Traffic Report
0125 Call Summary Report
0126 Hourly Call Report
0127 Hardware Usage Summary Report
0128 CO Summary Report
0129 Hourly CO Report
3. Press the [HOLD/SAVE] button.
Conditions
1. The Print All Summary Traffic Reports generates the Attendant, Call Summary and
CO Summary Traffic Reports.
Programming
SYSTEM DATA RS-232 Port Settings
Related Features
SMDR Call Records
ACD Statistics Report
Hardware
Device to capture reports
2.82.1 Traffic Analysis, Attendant
Description
The Attendant Traffic Report covers operational statistics for the Attendants. The report
outputs periodically or the Attendant requests output of the report for a defined Analysis
period. The following is a sample report and description of the report fields.
Site Name : abc co
Report Type : Attendant Traffic Report- Today Peak
Date : 06/05/02 08:34
====================================================================================
ATD Meas ----------------------Calls---------------------- --------------------Time--------------- Speed ATD
No Hour Total Ans Abdn H Abd Held Avail Talk Held Noans Ans Type
100 13:00 104 82 22 3 0 18 10:12 14:21 01:23 00:52 00:23 Sys
101 13:00 90 72 15 1 0 11 12:43 30:12 00:54 00:23 00:21 Main
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