iPECS UCP
Feature Description and Operation Manual Issue 1.3
130
2.45 In-Room Indication
Description
As an In-Room Supervisor, you can notify other station users that you are in the room and
the phone is idle by using a Flexible button on your phone. Activating the In-Room indicator
illuminates the LED of the In-Room Indicator button assigned to the other stations. This
feature is often used in small call centers or where the Supervisor’s office is not visible by the
supervised employees.
Up to ten (10) In-Room Supervisors can be assigned with up to twenty notified stations for
each Supervisor.
You may assign a Flex button for In-Room indication however; the In-Room Supervisor can
only be assigned in the system database.
Operation
iPECS IP & LDP Phones
[TRANS/PGM] + {FLEX} + [TRANS/PGM] + “9*” + In-Rom Bin No (01~10) +
[HOLD/SAVE]
To assign an “In-Room Indication button”
1. Press the {In-Room} button.
To Active or Deactivate the In-Room Indication from the Supervisor phone while idle
2. Press the[HOLD/SAVE] button.
Conditions
1. The In-Room Indication button operates only while the Supervisor’s phone is idle.
2. If the In-Room button at a station other than the Supervisor’s is pressed, error tone
is heard.
3. The Supervisor must press the [HOLD/SAVE]button within 5 seconds of pressing
the In-Room button to activate the indication otherwise; the station goes back to
the idle state.
Programming
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