iPECS UCP - Page 37

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iPECS UCP

Feature Description and Operation Manual Issue 1.3

Programming

SYSTEM ID

&NUMBERING PLANS

Flexible Numbering Plan Display ACD Calls In Queue

Status

STATION GROUP

DATA

Station Group Assignment ACD Group Type

Related Features

 Station Groups

Hardware

 iPECS IP or LDP Phone

Main Page

Default Chapter2
- Default Chapter2
  - Revision History2
  - Table of Contents3
- 1 Introduction13
Manual Organization13
- 8-Digit Station Numbering Plan15
Feature Information13
- Buttons &Term Variations14
- 2 System15
  - Manual Application13
Account Code16
- Alarm Signal/Door Bell18
- Authorization Codes (Password)20
Auto Call Recording23
- Auto Call Release25
- Automatic Call Distribution (ACD)26
- Agent Help Request31
- Calls-In-Queue41
  - Event Messages43
  - Group Mail Box43
- Group Name45
- Automatic Privacy57
  - Auto Service Mode Control58
Call Forward63
- Call Forward, Preset67
- Call Park69
Call Pick-Up70
- Directed Call Pick-Up70
- Group Call Pick-Up71
  - Pick up Group Call Pick-Up72
  - Call Re-Routing (CRR)74
Call Transfer75
- Call Transfer, Outside Line75
- Call Transfer, Station76
- Call Transfer, System Announcement78
- Call Transfer, Voice Mail79
- Call Waiting/Camp-On80
Conference81
- Conference Group81
- Conference Member View & Delete84
- Conference Room84
- Multi-Party Conference87
  - Unsupervised Conference88
  - Customer Site Name90
- Data Line Security91
Dial Pulse to Tone Switchover99
- Dialing Restrictions100
- Digit Conversion107
- Alternative Route Selection(ARS) for Digit Conversion109
Table109
Differential Ring110
- DND (Do Not Disturb)112
Door Open114
- Emergency Call Service116
- Executive/Secretary Forward121
- External Auto Attendant/Voice Mail123
- Flexible Numbering Plan128
Forced Disconnect Intrusion129
Headset Compatibility131
Hold133
- Automatic Hold133
- Hold Preference134
- Hold Recall134
  - Exclusive Hold135
  - System Hold137
- Hot Desk139
- ICLID Call Routing141
- In-Room Indication142
Ip Trunking176
- V4 Service176
- LBC (Loud Bell Control)177
- LCR (Least Cost Routing)178
- Linked Station Pairs180
  - LNR (Last Number Redial)182
Mobile Extension184
- MOH (Music-On-Hold)187
  - Multiple Language Support189
- Outside Line Access195
  - Outside Line Queuing197
- Personal Groups199
  - Pre-Defined & Custom Text Display Messages200
- Prefix Dialing Table204
  - Redundant System Processor205
  - Registration & Fractional Module Tables207
Prepaid Call209
- Remote Control from Mobile Phone210
- Ringing Line Preference211
Speed Dial212
- Display Security212
- Speed Dial Pause Insertion212
- Station Speed Dial213
- System Speed Dial216
- System Speed Zone (Groups)218
- Flexible Speed220
- Station Call Coverage223
- Station Groups225
Web Call Back277
- Zone Management278
- 3 Intercom282
Barge-In282
- Direct Station Selection/Busy Lamp Field (DSS/BLF)284
- Intercom (ICM) Call285
- Intercom Call Hold287
  - Intercom Caller Controlled Signaling288
- Intercom Lock-Out289
- Intercom Step Call290
  - Intercom Tenancy Group291
Intercom Transfer293
- Message Wait/Call Back295
- 4 Outside (Co/Ip)Lines311
  - Auto Fault Detection and Recovery311
Caller ID Mode312
CO Line Flash313
- CO Line Release Guard Time314
CO Line Ring Detect315
- Dial Pulse Signaling316
- Direct Inward Dialing (DID)317
- DID Line Digit Conversion319
  - Direct Inward System Access (DISA)320
DTMF Signaling322
IP Address Dialing323
IP Trunking324
- V4 Service324
- SIP Trunk Service325
Private Line342
- 5 Ipecs Phone343
- Call Log Display349
- Group Listening361
  - Intercom Signaling Mode362
- Microphone Mute364
- Off-Hook Signaling365
- On-Hook Dialing366
  - Outside Line Name Display367
- Silent Text Message375
Speakerphone376
- Station Flexible Buttons378
- 6 Attendants392
- Cabinet Alarm401
IP-Attendant414
Intrusion415
- LCD Display Format Control416
- System Clock Set417
- 7 SLT (Single Line Telephone)418
  - Broker Call418
Howler Tone420
- SLT Flash Mode421
- SIP Virtual Mobile Extension430
- 8 SIP Extension425
  - SIP Phone Support425
  - SIP Phone Provisioning, Ericsson-LG Enterprise Phones428
9 Ipecs UCS Client431
- Ipecs UCS Premium & Standard Client Support431
- Call Control with UC Client432
- Mobile Native Voice Support for UCS Mobile Client433

iPECS UCP - Page 37

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