Appendix N Trouble shooting and FAQ
N-3
N.2. Reception of radio wave from a satellite
Problem (P) Possible cause Confirmation item
[Not Ready] is displayed and communication
is impossible.
Satellite is not selected correctly. Select the correct satellite at [Satellite] menu.
Blocking. Check if there is obstruction between the antenna and the satellite.
Select another satellite when there is an obstacle, to turn the antenna to the
clear view direction. Or wait until the ship changes her course.
*If the Blocking Area has been set correctly in [Terminal] menu, the antenna
icon on Handset screen starts blinking and that on Web menu screen changes
into orange color.
Out of satellite cover area Check your ship is existing inner the cover area of satellite or not.
If your ship is out of the cover area, use JUE-501/JUE-251 after your ship
has entered into the cover area of the satellite.
If the problem is not solved with above countermeasures, turn OFF and ON the power source of main unit to reboot
JUE-501/JUE-251.
Received signal strength is weak. Blocking Execute Satellite Search (selecting the satellite again). Also, check if there
is obstruction between the antenna and the satellite.
Select another satellite when there is an obstacle, to turn the antenna to the
clear view direction. Or wait until the ship changes her course.
*If the Blocking Area has been set correctly in [Terminal] menu, the antenna
icon on Handset screen starts blinking and that on Web menu screen changes
into orange color.
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