Dial Action Table
118 ◆ Chapter 2: Features UX Mail Manual
Related Features
Automated Attendant (page 68)
The Automated Attendant can automatically answer incoming calls, play an announcement, and provide
dialing options to callers.
Answering Table (page 54)
Determines how the Automated Attendant answers outside calls on each voice mail port.
Call Routing Mailbox (page 88)
The mailbox associated with an Answering Table that specifies which dialing options (Dial Action
Table) and announcements are available to Automated Attendant callers.
Directory Dialing (page 120)
The Dial Action Table also provides dialing options to calls answered by a Directory Dialing Mailbox.
Programming
Step 1 Assign a Dial Action Table to each active Call Routing Mailbox.
1.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: CALL ROUTING [CALL HANDLING] DIAL ACTION TABLE (PAGE 359).
- The Call Routing Mailbox uses the Dial Action Table assignment to provide dialing
options to callers.
✔ By default, mailboxes
810-818 and 831-838 are predefined as Call Routing Mailboxes.
REC2C
Quick Confidential Message without Greeting
Allows an Automated Attendant caller to leave
a Quick Confidential Message at an extension.
The caller will not hear the extension’s per-
sonal greeting.
Quick Message (page 261) Page 338
REC2U
Quick Urgent Message without Greeting
Allows an Automated Attendant caller to
leave a Quick Urgent Message at an extension.
The caller
will not
hear the extension’s per-
sonal greeting.
Quick Message (page 261) Page 338
TRF
Screened Transfer
Allows an Automated Attendant caller to place
a Screened Transfer to an extension. Voice mail
calls (screens) the destination to see if the call
can go through.
Screened Transfer (page 270) Page 336
UND
Undefined Routing (No Routing)
This action provides no routing.
N/A Page 335
UTRF
Unscreened Transfer
Allows an Automated Attendant caller to place
an Unscreened Transfer to an extension.Voice
mail transfers the call the destination and then
hangs up.
Page 336
Compatibility Guidelines:
■ When using the UX Mail Administrator to enter dial strings, take care not to enter illegal characters
(such as dashes). Enter only those characters allowed by the option you are programming.
Dial Action Table Key Action Summary
Action Description Feature Reference For more, see:
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