Directory Dialing
UX Mail Manual Chapter 2: Features â—† 123
2
5.3 To have Directory Dialing Log directly into a mailbox:
5.3.1 CUSTOMIZE: DIAL ACTION TABLES: LOGON ACTION – LOG ONTO VOICE MAIL (PAGE 339).
- In the Dial Action Table, for the range’s leading digit program Action = Logon and
Number = XXX.
- For example, to have Directory Dialing log directly into mailboxes in the 300-399
range, for digit 3 be sure Action = Logon and Number = XXX.
- For Call Routing Mailboxes
, this action routes callers to that mailbox’s Welcome
Message and Instruction Menu for additional dialing options.
- For Directory Dialing Mailboxes
, this action routes callers to that mailbox’s Direc-
tory Dialing message.
- For Distribution Mailboxes
, this action lets callers leave a message for the associ-
ated Distribution List.
- For Guest Mailboxes
, this action (and the GOTO action) allows callers to log onto
the Guest Mailbox.
- For Interactive Mailboxes
, this action lets callers access the Interactive Mailbox and
use Interactive Messaging.
- For Message Center Mailboxes
, this action lets callers leave a message in the Mes-
sage Center Mailbox.
- For Network Alias Mailboxes
, this action sends callers back to the Automated
Attendant for additional options.
- For Subscriber Mailboxes
, this action logs onto the Subscriber Mailbox.
✔ By default, there are no GOTO actions defined.
Step 6 (Optional) To Directory Dial a limited list of extensions:
6.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: CALL ROUTING: [CALL HANDLING] DIRECTORY LIST TO USE (PAGE 360).
- For the Call Routing Mailbox, enter the Directory List (1-100, A for All) you want the Call
Routing Mailbox to use.
✔ By default, each Call Routing Mailbox uses all lists (A).
6.2 CUSTOMIZE: MAILBOX OPTIONS EDIT: SUBSCRIBER: [GENERAL] DIRECTORY LIST (PAGE 424).
- For each Subscriber Mailbox, assign the mailbox to the Directory List used in the previous
step.
- Repeat this step for all mailboxes of all types you want in the Directory List. Directory
Dialing will not route a call to a mailbox that is not in a Directory List (or all lists).
Step 7 When Directory Dialing to a Directory Dialing Mailbox:
7.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: CALL ROUTING: [CALL HANDLING] DIAL ACTION TABLE (PAGE 363).
- If the Directory Dialing Mailbox does not have a Dial Action Table assigned, Directory
Dialing will not route the call to that mailbox.
✔ By default, there is no Dial Action Table defined.
7.2 RECORD A DIRECTORY DIALING MESSAGE:
-See Operation below.
- Callers routed to the Directory Dialing Mailbox hear this message.
✔ By default, there is no Directory Dialing Message recorded.
Step 8 Optionally review the following reports.
- Reports: MAILBOX OPTIONS REPORT (PAGE 497)
- Reports: MAILBOX DIRECTORY REPORT (PAGE 499)
- Reports: MAILBOX NUMERIC LIST REPORT (PAGE 500)
- Reports: MAILBOX ACCESS COUNT REPORT (PAGE 501)