Directory Dialing
UX Mail Manual Chapter 2: Features â—† 125
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5.2.1 Customize: Dial Action Tables: UTRF ACTION – UNSCREENED TRANSFER (PAGE 336).
- In the Dial Action Table, for the range’s leading digit program Action = UTRF and
Number = XXX.
- For example, to have Directory Dialing Unscreened Transfer to extensions in the
300-399 range, for digit 3 be sure Action = UTRF and Number = XXX.
- For Call Routing Mailboxes
, this action routes callers to that mailbox’s Welcome
Message and Instruction Menu for additional dialing options.
- For Directory Dialing Mailboxes
, this action routes callers to that mailbox’s Direc-
tory Dialing message.
- For Distribution Mailboxes
, this action lets callers leave a message for the associ-
ated Distribution List.
- For Guest Mailboxes
, this action lets callers leave a message in the Guest Mailbox.
- For Interactive Mailboxes
, this action lets callers access the Interactive Mailbox and
use Interactive Messaging.
- For Message Center Mailboxes
, this action lets callers leave a message in the Mes-
sage Center Mailbox.
- For Network Alias Mailboxes
, this action lets callers leave a message in the Net-
work Alias Mailbox.
- For Subscriber Mailboxes
, this action makes a Screened Transfer to the subscriber’s
extension.
✔ By default, digit 0 Action = UTRF and Number = 0 (the operator).
5.3 To have Directory Dialing send calls directly to a mailbox:
5.3.1 CUSTOMIZE: DIAL ACTION TABLES: GOTO ACTION – GO TO MAILBOX (PAGE 336).
- In the Dial Action Table, for the range’s leading digit program Action = Logon and
Number = XXX.
- For example, to have Directory Dialing log directly into mailboxes in the 300-399
range, for digit 3 be sure Action = Logon and Number = XXX. Do not use Logon
when name dialing a Directory Dialing mailbox.
- For Call Routing Mailboxes
, this action routes callers to that mailbox’s Welcome
Message and Instruction Menu for additional dialing options.
- For Directory Dialing Mailboxes
, this action routes callers to that mailbox’s Direc-
tory Dialing message.
- For Distribution Mailboxes
, this action lets callers leave a message for the associ-
ated Distribution List.
- For Guest Mailboxes
, this action (and the GOTO action) allows callers to log onto
the Guest Mailbox.
- For Interactive Mailboxes
, this action lets callers access the Interactive Mailbox and
use Interactive Messaging.
- For Message Center Mailboxes
, this action lets callers leave a message in the Mes-
sage Center Mailbox.
- For Network Alias Mailboxes
, this action routes callers back to the Directory Dial-
ing Mailbox that initially answered the call.
- For Subscriber Mailboxes
, this action logs onto the Subscriber Mailbox.
✔ By default, there are no Logon actions defined.
Step 6 Program a name for each mailbox that you want to Directory Dial
6.1 To Directory Dial by first name (DIRF):
6.1.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: SUBSCRIBER: [GENERAL] NAME (PAGE 419).
- The name entry syntax is first name, followed by a space, followed by the last name.
For example: MIKE SMART
- Normally, the name should be at least 4 letters long.
✔ By default, there are no names entered.
6.2 To Directory Dial by last name (DIRL):
6.2.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: SUBSCRIBER: [GENERAL] NAME (PAGE 419).