Directory Dialing
126 â—† Chapter 2: Features UX Mail Manual
- The name entry syntax is last name, followed by a space, followed by the first name.
For example: SMART MIKE
- Normally, the name should be at least 4 letters long.
✔ By default, there are no names entered.
6.3 Repeat this step for all mailboxes of all types to which you want to Directory Dial.
Step 7 Record a name for each mailbox to which you want to Directory Dial.
7.1 From a System Administrator’s mailbox (301),
-Dial
SA + N + Mailbox number + R + #.
- This will help resolve routing conflicts (for example, between two co-workers with the
same first name).
- You can optionally have extension users record their own names.
✔ By default, there are no names recorded.
Step 8 (Optional) To Directory Dial a limited list of extensions:
8.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: DIRECTORY DIALING: [CALL HANDLING] DIRECTORY LIST TO USE
(PAGE 364).
- For the Directory Dialing Mailbox, enter the Directory List (1-100, A for All) you want the
Call Routing Mailbox to use.
✔ By default, each Call Routing Mailbox uses all lists (A).
8.2 CUSTOMIZE: MAILBOX OPTIONS EDIT: SUBSCRIBER: [GENERAL] DIRECTORY LIST (PAGE 424).
- For each Subscriber Mailbox, assign the mailbox to the Directory List used in the previous
step.
- Repeat this step for all mailboxes of all types you want in the Directory List.
Step 9 To change how long Directory Dialing TRFs ring an extension before recalling:
9.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: DIRECTORY DIALING: [CALL HANDLING] RE-DIRECT TRANSFER
(PAGE 363).
- Enter the new redirect interval (1-255).
- This option does not apply to UTRF or GOTO actions.
✔ By default, this interval is 3 (about 12-15 seconds).
Step 10 To change how long callers have to dial letters (digits) when entering a name:
10.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: DIRECTORY DIALING: [CALL HANDLING] TIME LIMIT FOR DIALING COM-
MANDS (PAGE 364).
- Enter the new time limit callers have for dialing letters (digits) (0-99 seconds).
✔ By default, this interval is 5 seconds.
Step 11 Optionally review the following reports.
- Reports: MAILBOX OPTIONS REPORT (PAGE 497)
- Reports: MAILBOX DIRECTORY REPORT (PAGE 499)
- Reports: MAILBOX NUMERIC LIST REPORT (PAGE 500)
- Reports: MAILBOX ACCESS COUNT REPORT (PAGE 501)
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