NEC UX5000 - Page 289

Screened Transfer
UX Mail Manual Chapter 2: Features ◆ 271
2
Related Features
Answering Table (page 54)
Determines how the Automated Attendant answers outside calls on each voice mail port.
Automated Attendant (page 68)
The Answering Table determines how the Automated Attendant answers calls.
Call Routing Mailbox (page 88)
The mailbox associated with an Answering Table that specifies which dialing options (Dial Action
Table) and announcements are available to Automated Attendant callers.
Caller ID (page 97)
Voice mail provides Caller ID data for a Screened Transfer call after the recipient answers. Note that
UNSCREENED TRANSFER (PAGE 299) provides Caller ID data as the call is ringing.
Dial Action Table (page 116)
Defines the dialing options for the Call Routing Mailbox chosen by the active Answering Table.
Forced Unscreened Transfer (page 145)
The Subscriber Mailbox can optionally convert Automated Attendant Screened Transfers to Unscreened
Transfers.
Monitored Transfer (page 230)
Monitored Transfer combines the features of a Screened Transfer with an Unscreened Transfer.
Unscreened Transfer (page 299)
After an Automated Attendant caller dials an extension, voice mail immediately transfers the call to the
destination and hangs up.
With Active Greeting
Not Recorded
1. Puts call on Hold.
2. Tries extension (i.e., tests
for status).
3. Rings extension.
-If answered
, transfers
call.
-If unanswered
, plays
name (if recorded) or
extension number. Voice
mail then prompts caller
to dial 1 to leave message
or 2 for other options
(back to Automated
Attendant).
1. Puts call on Hold.
2. Tries extension (i.e., tests
for status).
3. Sends call to mailbox:
-Plays name (if recorded)
or extension number.
-Prompts caller to dial 1 to
leave message or 2 for
other options (back to
Automated Attendant).
1. Puts call on Hold.
2. Tries extension (i.e., tests
for status).
3. Sends call to mailbox:
-Plays name (if recorded)
or extension number.
4. Prompts caller to dial 1 to
leave message or 2 for
other options (back to
Automated Attendant).
If Auto Attendant Do Not Disturb is on
(see page 60 for more on this feature):
Extension Idle Extension Busy Extension in DND
With Active Greeting
Recorded
1. Sends call immediately to mailbox:
-Plays greeting.
-Prompts caller to start recording.
With Active Greeting
Not Recorded
Option not available.