Screened Transfer
272 ◆ Chapter 2: Features UX Mail Manual
Programming
Step 1 Assign the TRF action to a key on the active Dial Action Table.
1.1 CUSTOMIZE: DIAL ACTION TABLES: TRF ACTION – SCREENED TRANSFER (PAGE 336).
- Normally, to reach extensions that have mailboxes, the corresponding Number option
should be XXX.
✔ By default, key 3 Action is TRF and Number is XXX. This means that Automated Atten-
dant callers can place Screened Transfers to extensions 300-399.
Step 2 Set how many rings a Screened Transfer will ring an unanswered extension before recalling
to the Automated Attendant.
2.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: CALL ROUTING [CALL HANDLING] RE-DIRECT TRANSFER (PAGE 359).
- Set how many rings (0-255) a TRF call will ring before recalling.
✔ By default, this option is 3.
Step 3 If required, automatically convert Screened Transfers to a subscriber’s extension to
Unscreened Transfers,
3.1 CUSTOMIZE: MAILBOX OPTIONS EDIT: SUBSCRIBER: [LAMP/LOGON/TRANSFER] FORCED UNSCREENED TRANS-
FER (PAGE 433).
- This option converts Automated Attendant Screened Transfers to Unscreened Transfers.
✔ By default, this option is disabled (No).
Operation
N/A
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