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User's Manual 20. Diagnostics and Performance Monitoring

Version 4.4.0 371 MP26x/MP27x

20 Diagnostics and Performance Monitoring

This chapter provides diagnostics and performance monitoring procedures.

20.1 Diagnostics

The Diagnostics icon allows you to test network connectivity. In addition, it allows you

to view statistics such as the number of packets transmitted and received, round-trip time,

and success status. The test tools are platform-dependent and are not available

simultaneously.

The Diagnostics icon displays the ‘Diagnostics’ screen, as described below.

 To access the 'Diagnostics' screen:



In the 'Advanced' screen, click the icon.

Figure 20-1: Diagnostics Screen

Default Chapter3
- Table of Contents3
- Version 4.4.019
1 Introduction23
- Table 1-1: Available Models24
- Figure 1-1: Device Typical Application (E.g., MP-264)25
2 Package Contents and Prerequisites27
3 Hardware Description29
- Physical Description29
  - Front Panel29
  - Rear Panel34
- Cabling the Device37
- Figure 3-4: Cabling the Device (E.g., MP-264)37
- Mounting the Device39
- Figure 3-5: Wall Mount Bracket (E.g., MP-264)39
- Figure 3-6: Attaching Phone Base to Wall Mount40
Device Gateway41
4 Device Quick Setup43
- Preparing Initial Configuration43
- Figure 4-1: Language Selection (E.g., MP-264)43
- Figure 4-2: Login Screen43
- Configuring WAN Access44
- Configuring Wireless LAN (Wi-Fi)47
- Figure 4-7: Wi-Fi Settings47
- Configuring SIP Signaling Protocol48
- Figure 4-8: Signaling Protocol48
- Figure 4-9: Line Settings48
- Figure 4-10: Line Settings49
- Registering the Handset to the Base Unit50
5 Getting Started with the Web Interface51
- Logging into the Web Interface51
- Figure 5-1: Login Screen51
- Menu Bar Description52
- Table 5-1: Menu Description52
- Managing Tables55
- Figure 5-2: Typical Table Structure55
- Table 5-2: Table Action Icons Description55
- Configuring Users56
- Figure 5-3: Users Screen56
- Figure 5-4: Users Settings Screen57
- Figure 5-5: Group Settings Screen58
- Associated Elements59
- Logging out the Web Interface64
- Figure 5-14: Advanced - Protocols - Edit Service64
- Figure 5-15: Advanced - Protocols - Edit Service - Server Ports64
6 Viewing a Graphical Display of the Device's Network65
- Figure 6-1: Map View Screen (E.g., MP-264)65
- Table 6-1: Map View Icon Description66
7 Configuring Computers for Connecting to the Device's Network69
- Wired Computers69
- Connecting Computers to the Device's Wireless Network71
- Figure 7-2: Available Wireless Networks (E.g., MP-264)71
- Figure 7-3: Connect to a Network - PIN Code72
8 Setting up Your Device73
- Setting up an Internet Connection Using the Web Interface73
- Using the Automatic Dialer for Internet Connection84
- Setting up a Wireless LAN Network88
- Figure 8-16: Wireless Group in Quick Setup Screen88
9 Configuring Voip Parameters89
- Configuring the SIP Signaling Protocol90
  - Figure 9-1: Signaling Protocol Tab Screen90
  - Table 9-1: Signaling Protocol Tab Parameters Description91
  - Configuring Proxy Redundancy95
  - Figure 9-2: Configuring Proxy Redundancy96
- Configuring Dialing Parameters97
  - Figure 9-3: Dialing Tab Screen97
  - Table 9-2: Dialing Tab Parameters Description98
  - Syntax for Digit Maps and Dial Plans100
  - Table 9-3: Dial Plan (for Left of '=' Sign) and Digit Map Syntax100
  - Table 9-4: Digit Map Example101
- Configuring Media Streaming102
  - Figure 9-4: Media Streaming Tab Screen102
  - Configuring Codecs103
- Configuring Voice and Fax104
- Figure 9-5: Voice and Fax Tab Screen104
- Table 9-6: Voice and Fax Tab Parameters Description105
- Configuring Supplementary Services108
  - Figure 9-6: Services Tab Screen108
  - Table 9-7: Services Tab Parameters Description109
  - Auto Attendant111
- Configuring Micro PBX Line Settings117
- Figure 9-15: Line Settings Tab Screen117
- Figure 9-16: Line Settings Screen for a New Line118
- Configuring Line Extensions119
- Figure 9-17: Extension Settings Tab Screen119
- Figure 9-18: Extension Settings Screen120
- Configuring Speed Dialing121
- Figure 9-19: Speed Dial Tab Screen121
- Figure 9-20: Speed Dial Settings Screen (Proxy Destination)121
- Figure 9-21: Speed Dial Settings Screen (Local Line Destination)122
- Figure 9-22: Speed Dial Settings Screen (Direct Call Destination)122
- Enabling Polarity Reversal123
- Figure 9-23: Telephone Interface Tab Screen123
- Bluetooth124
  - Pairing Mobile Devices to Device Using Bluetooth124
  - Figure 9-24: Bluetooth Screen (E.g., MP-264)124
  - Unpairing a Mobile Device Using the Web125
  - Figure 9-25: Device Names Screen125
  - Figure 9-26: Bluetooth Initial Screen (E.g., MP-264)125
  - Auto Connecting a Mobile Device126
  - Figure 9-27: Unpairing Device Screen126
  - Figure 9-28: Auto Connect Screen126
  - Synchronizing the Phonebook127
  - Associating DECT Handset with a Synchronized Phonebook129
  - Figure 9-30: Bluetooth Initial Screen (E.g., MP-264)129
  - Figure 9-31: Phonebooks Screen129
  - Deleting a Phonebook130
  - Routing an Incoming Call130
  - Figure 9-32: Bluetooth Initial Screen130
10 Making Voip Calls with Your Analog Telephones131
- Making a Call131
- Answering a Waiting Call131
- Putting a Call on Hold132
- Transferring a Call132
- Forwarding Calls to Another Phone133
- Establishing a 3-Way Conference Call134
11 Quality of Service135
- Qos Wizard136
- Figure 11-1: Qos Wizard Tab Screen136
- Configuring Traffic Shaping137
- Configuring Traffic Priority143
- Figure 11-7: Traffic Priority Screen144
- Figure 11-8: Add Traffic Priority Rule Screen145
- Configuring DSCP Mapping147
- Figure 11-9: DSCP Settings Screen147
- Figure 11-10: Edit DSCP Settings148
- Configuring 802.1P Mapping149
- Figure 11-11: 802.1P Settings Screen149
- Configuring Class Statistics150
- Figure 11-12: Class Statistics Screen150
- Configuring Basic Voip Qos Example151
- Figure 11-13: Edit Device Traffic Shaping151
- Figure 11-14: Qos - Edit Device Traffic Shaping - Submitting the Configuration152
12 Network Connections153
- Configuring a WAN Connection153
- LAN Connection177
  - Wireless LAN177
  - LAN Hardware Ethernet Switch198
- Editing Network Connections and Advanced Configuration202
- VLAN Settings213
- LAN-WAN Bridge Settings221
13 Remote Device Management225
- Overview225
- Enabling Remote Management230
- Figure 13-2: Remote Administration Screen231
- Securing Remote Management with Certificates232
- Figure 13-4: Create Self Signed X509 Certificate Screen233
- Figure 13-10: Load Ca's Certificate235
- Remote Configuration and Management Interfaces236
- Wanipconnection.I.stats247
14 Security253
- General Security Level Settings254
- Table 14-1: Behavior for the Three Security Levels255
- Configuring Access Control256
- Configuring Port Forwarding258
- Figure 14-5: Port Forwarding Screen259
- Figure 14-8: Specifying Public IP Address260
- Figure 14-9: Select Check Box of Port Forwarding Rule (Active)261
- Configuring a DMZ Host262
- Configuring Port Triggering263
- Figure 14-12: Adding Port Triggering Rules264
- Figure 14-15: Edit Service Opened Ports265
- Configuring Website Restrictions266
- Figure 14-19: Add a Specific Host267
- Configuring NAT269
- Figure 14-23: Adding NAT/NAPT Rule270
- Viewing Current Connections272
- Configuring Advanced Filtering273
- Figure 14-26: Add Advanced Filter274
- Figure 14-27: Add a Specific Host275
- Viewing the Security Log277
- Figure 14-30: Security Log Settings278
15 Advanced Networking Features281
- IP Address Distribution281
- Configuring a DNS Server286
- Configuring Dynamic DNS288
- Figure 15-10: Personal Domain Name (Dynamic DNS) - Adding289
- Configuring Routing Rules291
  - Managing Routing Table Rules291
  - Configuring Routing Protocols292
- Enabling Pppoe Relay293
- Selecting Regional Settings for Analog Lines294
16 Home Media295
- Universal Plug and Play295
17 Add-On Servers and Disk Management301
- External File Server301
  - Automatic File Sharing302
  - Figure 17-3: User Screen303
- Disk Management304
- Print Server317
18 Media Sharing341
- Share Music, Pictures and Video on My Local Network342
- Automatically Share Media in All Folders343
- Figure 18-4: Shared Partitions344
19 Maintenance345
- Enabling the Feature Key345
- Figure 19-2: Reboot Screen346
- Viewing the Device Software Version347
- Configuring Date and Time348
- Figure 19-5: Time Server Settings Screen349
- Backup and Restore350
- Configuration File353
- Firmware Upgrade361
- Configuring System Settings366
- Rebooting the Device369
- Restoring Factory Settings370
20 Diagnostics and Performance Monitoring371
- Diagnostics371
- Performance Monitoring375
21 Local Support and Troubleshooting383
- Table 21-1: LST Messages in Web Interface383
- Table 21-2: LST Voice Messages384
- Figure 21-2: Example - no Voip Service / Service Not Configured Error384
- Table 21-3: Field Descriptions385
Device Cordless DECT Phone387
22 Overview389
23 Safety Instructions391
24 Getting Started393
- Installing the DECT Phone393
- Powering the Handset394
- Getting to Know Your Phone397
- Upgrading the Device and the Base Unit405
- Defining the Device Handset Line406
- Registering the Handset to Base Unit407
- Checking the Handset Signal Strength408
25 General Phone Operation409
- Making an External Call409
- Answering a Call411
- Answering or Rejecting a Second Call411
- Ending a Call411
- Adjusting Earpiece and Speakerphone Volume During a Call412
- Muting a Call412
- Rejecting Incoming Calls412
- Turning off the Ringer413
- Using the Speakerphone413
- Redial List414
- Locking the Keypad416
- Paging the Handset416
- Call Handling for Multiple, Registered Handsets417
26 Phonebook421
- Adding a New Contact421
- Editing a Contact422
- Viewing Contacts422
- Deleting a Contact423
- Deleting All Contacts424
27 Call List425
- Viewing the Call List425
- Saving a Call List Number to the Phonebook426
- Dialing a Call List Number426
- Deleting a Call List Number427
- Deleting the Entire Call List428
28 Retrieving Voice Messages429
29 Clock and Alarm431
- Date and Time431
- Alarm433
30 Customizing the Handset435
- Adjusting Speaker and Earpiece Volume435
- Ring Settings436
- Alert Tones438
  - Setting the Key Tone438
  - Setting the Battery Low Tone438
- Setting the Display Language439
- Selecting a Wallpaper439
- Setting the Contrast Level439
- Activating or Deactivating Automatic Answer440
- Selecting a Base Station440
- Resetting Handset to Factory Defaults441
31 Base Settings443
- Manage Handsets443
  - Renaming the Handset443
  - De-Registering a Handset444
- Changing the PIN Number445
- Resetting the Base to Factory Defaults445
- Viewing the Product Version446
32 Factory Defaults447
- Table 32-1: Factory Defaults447
33 Troubleshooting449
- Table 33-1: Troubleshooting449
Appendices451
A Backup Battery Pack453
- Figure A-1: Backup Battery Pack455
- Table A-1: Backup Battery Pack LED Descriptions456
- Table A-2: Backup Battery Pack Environment Operating Conditions457
B Specifications459

Brand	AudioCodes
Model	MP-26 series
Category	Gateway
Language	English

AudioCodes MP-26 series User Manual

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AudioCodes MP-26 series Specifications

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