Feature Glossary
UX Mail Manual Chapter 2: Features ◆ 31
2
Auto Forward
Messages left in an extension user’s mailbox can automat-
ically forward to a co-worker’s mailbox.
■ See AUTO FORWARD (PAGE 64) for more.
Voice Mail
Auto Help
An extension user can enable a full or abbreviated set of
voice prompts that guide them while using their mailbox.
■ See AUTO HELP (PAGE 66) for more.
Voice Mail
Auto Time Stamp
After a user listens to a message, voice mail can optionally
announce the time and date the message was left.
■ See AUTO TIME STAMP (PAGE 67) for more.
Voice Mail
Automated Attendant
The Automated Attendant can automatically answer
incoming calls, play an announcement, and provide dial-
ing options to callers.
■ See AUTOMATED ATTENDANT (PAGE 68) for more.
Automated Attendant
Automated Attendant Transfer
While on a trunk call, an extension user can transfer their
trunk call to the Automated Attendant so the caller can use
the Automated Attendant dialing options.
■ See AUTOMATED ATTENDANT TRANSFER (PAGE 71) for more.
Voice Mail
Automatic Call Routing to a
Mailbox
■ See GO TO A MAILBOX in this glossary. Automated Attendant
Automatic Message Erase/Save
■ See AUTO ERASE OR SAVE in this glossary. Voice Mail
Automatic Routing for Rotary
Dial Callers
If an Automated Attendant caller doesn’t dial any digits,
voice mail will automatically route them to a specified
option (such as the operator or a mailbox).
■ See AUTOMATIC ROUTING FOR ROTARY DIAL CALLERS
(
PAGE 72) for more.
■ Also see MESSAGE CENTER MAILBOX in this glossary.
Automated Attendant
Bilingual Voice Prompts
Voice mail provides voice prompts in 2 languages. These
2 languages are available to Automated Attendant callers,
specific trunks, or specific mailboxes. In addition, Auto-
mated Attendant callers may be able to select the language
of their choice.
■ See BILINGUAL VOICE PROMPTS (PAGE 73) for more.
System
Broadcast Message
A prerecorded Broadcast Message automatically plays to
each mailbox user when they log into their mailbox.
■ See BROADCAST MESSAGE (PAGE 75) for more.
Voice Mail
Call Announcing
When an Automated Attendant caller dials an extension,
Call Announcing can broadcast their name to the exten-
sion user (who can then either accept or reject the call).
■ See CALL ANNOUNCING (PAGE 78) for more.
Automated Attendant
Call Blocking
Call Blocking prevents Automated Attendant callers from
reaching an extension.
■ See CALL BLOCKING (PAGE 81) for more.
Automated Attendant
Call Forward to a Mailbox
An extension user can forward their calls to their mailbox.
■ See CALL FORWARD TO A MAILBOX (PAGE 82) for more.
Voice Mail
Name Description Usage
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