Feature Glossary
32 ◆ Chapter 2: Features UX Mail Manual
Call Parking/Paging
■ See PARK AND PAGE
in this glossary
. Automated Attendant
Call Queuing
Automated Attendant callers can wait in line (without
hanging up) for a busy extension to become free. Voice
prompts tell the caller their place in queue while they wait.
■ See CALL QUEUING (PAGE 84) for more.
■ Also see CALL WAITING in this glossary.
Automated Attendant
Call Routing Mailbox
The mailbox associated with an Answering Table that speci-
fies which dialing options (Dial Action Table) and
announcements are available to Automated Attendant call-
ers.
■ See CALL ROUTING MAILBOX (PAGE 88) for more.
Automated Attendant
Call Waiting
Automated Attendant callers can wait in line (without
hanging up) for a busy extension to become free. Voice
mail sends a beep to the busy extension letting them know
a call is waiting.
■ See CALL WAITING (PAGE 95) for more.
■ Also see CALL QUEUING in this glossary.
Automated Attendant
Caller ID
A telco service that provides a caller’s number and
optional name. UX5000 can pass this information to voice
mail to enable
CALLER ID AUTOMATIC TRANSFER and CALLER ID
WITH RETURN CALL.
■ See CALLER ID (PAGE 97) for more.
System
Caller ID Automatic Transfer
The Automated Attendant can answer a call, analyze the
caller’s number, and automatically transfer the call to a
specified destination.
■ See CALLER ID AUTOMATIC TRANSFER (PAGE 98) for more.
System
Caller ID with Return Call
See MAKE CALL in this glossary. Voice Mail
Calling (Logging Onto) a Mailbox
■ See LOG ONTO VOICE MAIL in this glossary. Voice Mail
Calling the Automated Attendant
Automated Attendant callers can use various voice mail
features and then return to the Automated Attendant for
additional dialing options.
■ See CALLING THE AUTOMATED ATTENDANT (PAGE 100) for
more.
Automated Attendant
Centralized Voice Mail
A single voice mail can provide Voice Mail/Automated
Attendant service to multiple UX5000s. This is also called
Remote Tenant Service.
■ See CENTRALIZED VOICE MAIL (PAGE 101) for more.
System
Centrex Transfer
A Dial Action Table option that can transfer an Automated
Attendant call from a Centrex trunk to an outside number
using features of that Centrex trunk.
■ See CENTREX TRANSFER (PAGE 103) for more.
Automated Attendant
Checking/Deleting a Message
An extension user can check if a voice mail message they
left for a co-worker has been listened to by the co-worker.
If not, they can delete it.
■ See CHECKING/DELETING A MESSAGE (PAGE 105) for more.
Voice Mail
Name Description Usage
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