Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-9
Error Messages and Codes
Using the Troubleshooting Procedures
1.Applicable Status Code(s) lists the error message(s) addressed by each
troubleshooting procedure.
2.
Applicable Parts and Wiring and Plug/Jack References assist you in locating
information available for a particular part or procedure.
3.Follow each
Step in a troubleshooting procedure sequentially in the order
given until the problem is fixed or resolved.
4.The
Actions and Questions box instructs you to perform a certain action or
procedure. Also included are precautions and/or additional procedures
you must follow to isolate the problem.
5.When a procedure instructs you to test a component using Service
Diagnostics, see “Service Diagnostics” on page 4-6 for the detailed steps
and functions for testing parts, assemblies, or subsystems of the printer.
6.Some actions are followed by a question. If your response to the question is
Yes, then follow the instructions for a Yes reply. If your response to the
question is No, then follow the instructions for a No reply.
7.Note that two types of photo sensors are used: photo-reflective and photo-
receptive. Photo-reflective sensors use light reflected back from an object
to detect its presence or absence. Photo-receptive sensors use an
actuator or the object itself to block the light path to detect an object or
condition.
8.Troubleshooting procedures frequently ask you to take voltage readings or
test for continuity or resistance at certain test points. The
Wiring and Plug/
Jack References
table provides pointers to the diagrams that provide this
information.
9.Troubleshooting procedures often ask you to replace a printer component.
When instructed to replace a non-spared component and that component
is part of a parent assembly, replace the entire parent assembly.
Measurement Techniques
1. Unless indicated otherwise, the instruction “switch On printer power”
means for you to switch On printer power and let the printer proceed
through Power On Self Test (POST) to a ‘Ready’ condition.
2. Conventions used in this manual to represent connectors
3. When instructed to take voltage, continuity or resistance readings on
wiring harness, proceed as follows; Check P/J 232–1 to P/J 210–5 by
placing the red probe (+) of your meter on pin 1 of P/J 232, and place the
black probe (–) of your meter on pin 5 of P/J 210.
4. When you are instructed to take resistance readings between “P/J 232
<=> P/J 210” (without specified pin numbers), check all pins. Refer to the
section "Wiring Diagrams" on page 10-13 for the location of all wiring
harnesses and pins.
5. When you are instructed to run a test, run the Service Diagnostics test
associated with the component being examined.
6. When you are instructed to take a voltage reading, the black probe (–) is
generally connected to a pin that is either RTN (Return) or SG (Signal
Ground). You can substitute any RTN pin or test point in the printer, and
you can use FG (frame ground) in place of any SG pin or test point.
s6360-081
PlugJack

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR