Xerox Phaser 6360

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-11
Error Messages and Codes
Jam Error Procedures
Jam at Fuser: Jam F
Paper did not reach the Exit Sensor on time or the Exit Sensor indicates that
paper remains in the Fuser Exit Roller.
Applicable Status Code:
Code 152: Jam at Fuser
Initial Actions:
■ Remove the Fuser and check for any obstructions, media, damage, or
debris.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
W
arn
i
ng
To avoid the potential of electric shock, ensure the power to the printer is
off and the power cord is disconnected from the wall outlet prior to
performing Step 2 of the following troubleshooting procedure.
Caution
Allow adequate time for the Fuser to cool before servicing the printer.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Fuser, PL5.1.1
■ Exit Sensor Actuator, PL5.1.2
■ Fuser Drive, PL5.2.25
■ Print Engine LVPS and Drive (page 10-6)
■ Print Engine Drive Wiring Diagram (page 10-19)
■ Print Engine Fuser Wiring (page 10-22)
Troubleshooting Procedures Table
Step Action and Questions Yes No
1 Check the following for evidence of
fault or damage:
■ Exit Actuator and Sensor, PL5.1.2
and PL5.1.3
■ Fuser Assembly, PL5.1.1
■ Front Cover, PL1.1.6
■ Chute Assembly In, PL5.2.1
■ Transfer Roller, PL5.1.4
■ Imaging Unit, PL6.1.1
Is there any damage?
Replace any
damaged parts.
Go to Step 2.