Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-11
Error Messages and Codes
Jam Error Procedures
Jam at Fuser: Jam F
Paper did not reach the Exit Sensor on time or the Exit Sensor indicates that
paper remains in the Fuser Exit Roller.
Applicable Status Code:
Code 152: Jam at Fuser
Initial Actions:
■ Remove the Fuser and check for any obstructions, media, damage, or
debris.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
W
arn
i
ng
To avoid the potential of electric shock, ensure the power to the printer is
off and the power cord is disconnected from the wall outlet prior to
performing Step 2 of the following troubleshooting procedure.
Caution
Allow adequate time for the Fuser to cool before servicing the printer.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Fuser, PL5.1.1
■ Exit Sensor Actuator, PL5.1.2
■ Fuser Drive, PL5.2.25
■ Print Engine LVPS and Drive (page 10-6)
■ Print Engine Drive Wiring Diagram (page 10-19)
■ Print Engine Fuser Wiring (page 10-22)
Troubleshooting Procedures Table
Step Action and Questions Yes No
1 Check the following for evidence of
fault or damage:
■ Exit Actuator and Sensor, PL5.1.2
and PL5.1.3
■ Fuser Assembly, PL5.1.1
■ Front Cover, PL1.1.6
■ Chute Assembly In, PL5.2.1
■ Transfer Roller, PL5.1.4
■ Imaging Unit, PL6.1.1
Is there any damage?
Replace any
damaged parts.
Go to Step 2.

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR