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Xerox Phaser 6360 Service Manual

Xerox Phaser 6360
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Phaser 6300/6350/6360 Color Laser Printer Service Manual 5-31
Print-Quality Troubleshooting
Repeating Defect on Right Side of Page at 34 MM Intervals
Spots of toner are at a fixed repeating interval of approximately 34mm along
the right side of the page, close to or outside of the margin.
Initial Actions:
Verify the correct paper type is selected.
Verify usage environment, very high or very low Temperature and Relative
Humidity can contribute to this repeating defect.
Check printer clearances. Improper clearance allows heat to build-up
which contributes to the repeating defect.
Discuss daily usage patterns with the customer. Questions such as daily print
volume, frequency of use, and average coverage, can reveal high volume
usage patterns. High volume printing, especially over the rated duty cycle for
multiple consecutive days, limits the printer’s ability to properly clean and cool
itself that might result in repeating defects.
Have the customer reduce the daily print volume. Eliminate high usage on
consecutive days (for example: small jobs in between big jobs spread out over
a few days).
Troubleshooting Reference Table
Applicable Parts Example Print
Developer, PL7.1.17~20
Maximum Duty Cycle by Model
Model Rated Pages per Month
6300 100,000 maximum
6350 120,000 maximum
6360 90,000 maximum

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Xerox Phaser 6360 Specifications

General IconGeneral
Depth (max)698 mm
Depth (min)580 mm
Height (max)854 mm
Height (min)513 mm
Maximum width572 mm
Package length933.449 mm
Storage temperature (T-T)32 - 95 °F
Power consumption (active)750 W
Non-operating relative humidity (non-condensing)15 - 85 %
AC input voltage220 V
AC input frequency50 - 60 Hz
Power consumption (standby)105 W
Power consumption (PowerSave)22 W
Multi-Purpose trayYes
Total input capacity1800 sheets
Total output capacity250 sheets
Maximum input capacity2350 sheets
Multi-Purpose tray input capacity150 sheets
Print technologyLaser
Maximum resolution2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)40 ppm
Maximum internal memory1024 MB
Sound power level (standby)34.4 dB
Operating temperature (T-T)50 - 90 °F
Maximum duty cycle100000 pages per month
Number of print cartridges-
Page description languagesPCL 5c, PostScript 3
Package width609.599 mm
Package height1498.599 mm
Package weight83462.4 g
Custom media width89 - 216 mm
Maximum print size216 x 356 mm
Custom media length140 - 914 mm
Paper tray media typesEnvelopes, Labels, Plain paper
Paper tray media weight64 - 216 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
Wi-FiNo
Security algorithms802.1x RADIUS
Standard interfacesEthernet, USB 2.0
Optional connectivityWireless LAN
CertificationCE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product colorBlue, White
Sustainability certificatesENERGY STAR

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