4-26 Phaser 6300/6350/6360 Service Manual
General Troubleshooting
16. If the number of packets sent and received match, the test was successful
and the Ethernet port is functioning. If the request times out and fails, the
cable or the port are malfunctioning.
Network Logging
Four logs are stored in the printer that detail network functions. The logs
contain TCP/IP and AppleTalk initialization and runtime events. The logs can
also be accessed remotely via CentreWare IS.The logs list events
chronologically. Each log is limited in length; when the log is full the printer
stops recording data to the log. The logs are cleared each time the printer’s
power is cycled.
To print the network logs:
1.On the Control Panel, select Troubleshooting, and then press the OK
button.
2.Select the Network Problems menu, and then press the OK button.
3. Select the Network Log Pages menu, and then press the OK button..
4. Select the desired log, and then press the OK button.