Xerox Phaser 6360

5-28 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Print-Quality Troubleshooting
Incomplete Fusing or Cold Offset
The toner is not completely fused to the paper and easily rubs or flakes off.
Initial Actions:
■ Verify the correct media type is set at the printer’s Control Panel.
Troubleshooting Reference Table
Applicable Parts Example Prints
■ Fuser, PL5.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the problem resolved by
running “Remove Print Smears”
from the Troubleshooting -
>Print Quality Problems
menu.
Is the problem resolved by
changing the paper type setting
on the printer?
Hot offset: One type lighter.
Cold offset / Incomplete fusing:
One type heavier.
Complete Go to Step 2.
2 Check the paper setting for the
tray. Does the loaded paper type/
size match the setting displayed
on the Control Panel?
Go to Step 3. Correct the setting.
3 Replace the Fuser (page 8-7).
Does the problem persist?
Replace the LVPS
(
page 8-100).
Complete.
s6360-118
Xerox Phaser 6300DP
Service Prints[Page 2/3]
Media Type: Paper, Letter
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