Phaser 6300/6350/6360 Color Laser Printer Service Manual 5-13
Print-Quality Troubleshooting
Light Print in Only One Color
Only one color; yellow, magenta, cyan, or black, is too light on the printed
image. The test print is 25% coverage.
Initial Actions
■ Verify that color calibration has been performed prior to using this
troubleshooting procedure.
■ Check that the Toner Cartridge pull strip is completely removed from the
affected color.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Imaging Unit, PL6.1.1
■ Developer Assemblies, PL7.1.17~20
■ Laser Unit, PL6.1.2
■ Engine Control Board, PL9.1.16
■ Toner Supply
■ Housing Assembly Bias, PL6.1.7
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the affected color(s) toner
supply empty? (Check the top of
the auger tube for the affected
color.)
Replace the
affected Toner
Cartridge
(
page 8-8).
Go to Step 2.
2 Check the Imaging Unit for correct
installation, damage or
contamination.
Verify the shipping seals are
completely removed.
Replace the
Imaging Unit
(
page 8-7).
Go to Step 3.
s6360-109