Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-41
Error Messages and Codes
Install or Lock [Y] [M] [C] [K] Toner Cartridge
The printer does not detect the presence of one of the Toner Cartridges.
Applicable Status Codes:
Code 208: Install or Lock Cyan Toner Cartridge
Code 209: Install or Lock Magenta Toner Cartridge
Code 210: Install or Lock Yellow Toner Cartridge
Code 211: Install or Lock Black Toner Cartridge
Initial Actions:
■ Check that the Toner Cartridges are fully seated and locked into position.
■ Check that all ribbon tape is removed from the cartridges.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
N
o
t
e
Use the steps as appropriate for the color indicated in the error message.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Toner Present Switch Bracket,
PL7.2.6
■ Toner Present Actuator, PL7.2.7
■ TNR Harness, PL7.2.18
■ CRUM Reader, PL7.2.12
■ Print Engine Map 1 - P/J Locator (page 10-5)
■ Print Engine Map 3- P/J Locator (page 10-7)
■ Print Engine Developer (1/2) Wiring
(page 10-20)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Test the Toner Cartridge Sensor.
Run the Service Diagnostics Toner
Cartridge present test.
Does the Toner Cartridge Switch
function normally?
Replace the
Engine Control
Board
(
page 8-106).
Go to Step 2.
2 For the problem color, are any of the
following parts damaged?
■ Toner Cartridge
■ Toner Present Switch Bracket
PL7.2.6
■ Toner Present Switch Actuator
PL7.2.7
■ Toner Cartridge Switch Connector
Replace any
damaged parts.
Go to Step 3.

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR