Xerox Phaser 6360

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-65
Error Messages and Codes
Configuration Errors
Invalid or Missing Configuration Card
The printer’s Configuration Card is missing or defective.
3
Check the Paper Size Switch signals.
Verify +3.3 V on pins:
P/J821-1 <=> P/J80-4
P/J821-3 <=> P/J80-2
P/J821-4 <=> P/J80-1
Is there +3.3 V when actuated?
Go to Step 4. Replace the
affected Paper
Size Switch
(
page 8-28).
4 Check all pins on the SIZE Harness for
continuity.
1. Disconnect P/J80 and P/J821.
2. Check continuity between J80 <=>
J821.
Go to Step 5. Replace the
Size Harness.
5 Check all pins on the OPFREC Harness
continuity.
1. Disconnect P/J171 or P/J172 and P/
J83.
2. Check for continuity between J171/2
<=> P83.
Replace the
Engine Control
Board
(
page 8-106).
Replace the
affected
OPFREC
Harness.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Configuration Card, PL9.1.31
■ Image Processor Board, PL9.1.3
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Configuration Card
installation.
Remove and reinsert the
Configuration Card.
Does the error still occur?
Replace the
Configuration
Card. If the
problem persists,
replace the I/P
Board (
page 8-99).
Problem
solved.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No