Xerox Phaser 6360

3-50 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Non-Phaser 6300/6350/6360 Fuser
A CRUM-ID error indicates that a non-Phaser Fuser is installed.
Applicable Status Code:
Code 94: Fuser CRUM ID Error
Initial Actions:
■ Check that the Fuser latches are fully latched and cycle printer power.
■ Check that the Fuser is the appropriate type for the model.
■ If the problem persists, follow the procedure below.
2
Replace the affected Toner Cartridge.
Does the error persist after a genuine
Xerox Toner Cartridge is installed?
Go to Step 3. Complete
3 Check the CRUM Reader Board
connection.
Is P/J341 connected to the harness?
Go to Step 4. Reconnect the
CRUM Reader
Board
4 Replace the CRUM Reader Board.
Does the error persist?
Go to Step 5. Complete
5 Check all pins on the RFID2 Harness
PL7.2.16 for continuity.
1. Disconnect P/J341 and P/J3411.
2. Check continuity between
J341<=>J3411.
Go to Step 6. Replace the
RFID2 Harness.
6 Check all pins on the RFID Harness
PL7.2.17 for continuity.
1. Disconnect P/J3411 and P/J34.
2. Check continuity between
P3411<=>J34.
Replace the
Engine Control
Board
(
page 8-106).
Replace the RFID
Harness.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No